On Mon, Dec 7, 2009 at 9:59 AM, dan <d...@rastech.com> wrote:
> When I say I was "impressed" with Comcast's support, it was in
> comparison to my expectations, which were fairly low.

  Yah, that's really where I'm coming from.  Comcast customer service
sucks.  Sometimes it sucks a lot.  So it's a pleasant surprise when
they're even basically decent.

  I guess there's something to be said for setting the bar low...

> I would have called Comcast, or the police, on that tech, right then.
> That was a criminal act.

  That too.

-- Ben
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