Flashcom finally gets it right...

[DaveN]

Title: Flashcom refund status

I told the list I'd let you know if EVER this got resolved.  It did, though it took a 45 minute hold on the customer service line.   Dave nichols ----- Original Message ----- From: Margaret Scherer To: '[EMAIL PROTECTED]' Sent: Wednesday, March 22, 2000 4:47 PM Subject: Flashcom refund status Mr. Nichols,         I recently received the email that you sent in regards to the billing issue that you have found with us here at Flashcom.  Just to let you know that the credit for total of $199.88 returned to due to the fact that you pointed this issue out for us.  I want to thank you for bringing this to our attention and I apologize for any inconvenience that this may have caused you.  If you have any questions or concerns regarding your account, please let me know and I'll be happy to address them. Thank you, Margaret Scherer Escalations Team Flashcom Customer Care [EMAIL PROTECTED]