Sorry, I should have done better at identifying this...

Flashcom is one of the leading resellers of Covad DSL and I (and others) had
dissed them here for their customer service fiascos.  I was down for THREE
MONTHS and it took another 4 months to get that time refunded...

BUT, in the end, they DID refund, and I wanted to be fair and let everybody
know... If I diss openly, I also correct openly.

BUT, I did a bad job of it.. sorry gang...

Dave Nichols
----- Original Message -----
From: "Paul Lussier" <[EMAIL PROTECTED]>
To: "DaveN" <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>
Sent: Thursday, March 23, 2000 9:50 AM
Subject: Re: Flashcom finally gets it right...


> In a message dated: Thu, 23 Mar 2000 09:27:07 EST
> "DaveN" said:
>
> >Flashcom refund statusI told the list I'd let you know if EVER this got =
> >resolved.  It did, though it took a 45 minute hold on the customer =
> >service line.
>
> Who's Flashcom, and what happened that required a refund?
> --
> Seeya,
> Paul
> ----
> Doing something stupid always costs less (up front)
>   than doing something intelligent.
>   A conclusion is simply the place where you got tired of thinking.
> If you're not having fun, you're not doing it right!
>
>
>
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