On Wed, 28 Jun 2000, Paul Lussier wrote:

> >By the way, I still want to know how the free thing works.  If I use an open s
> >ource Word Processor and I�m a home user (non-technical), and I want to know ho
> >w to set up  columns for a three fold document I�m making who do I call?  Soone
> >r or later SOMEBODY has to paid for something don�t they? 
> 
> If you want to pay for support, then yes.  AbiWord is a "free" wordprocessor.  
> They will also sell you support.  There are plenty of free software packages 
> available.  If you want support, read the documentation, join the mailing 
> list, or subscribe to the newsgroup.  That's your support in most cases
> (which, incidently, is also free of charge)

And, incidentally, the support you're getting is from people WHO WROTE THE
SOFTWARE, rather than some Joe off the street who gets paid $5/hr to sit
at a desk and answer phones, and otherwise has no real qualifications to
support the software. How can you possibly get better support than that?


-- 
Derek Martin
System Administrator
Mission Critical Linux
[EMAIL PROTECTED] 


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