On Sat, 17 Feb 2001, Vince McHugh wrote:
> I suppose that "commercial" was the wrong word. "Supported" may have been
> more to the point.
Most of the commercial distro vendors (Red Hat, SuSE, Caldera, etc.) have
various types of support offerings, from installation to pay-per-incident to
yearly-contracts. See the vendor of your choice for details.
Independent support vendors also exist. LinuxCare is the most well-known
one. There are others. *handwave*
> And while the process in and of itself is do-able I was interested in
> finding an expert on Apache & Linux to help point out known pitfalls,
> security concerns, and to answer future questions.
If you absolutely have to pay money for your support, then see above and
below.
On the other hand, consider your non-traditional support options:
- This mailing list. There are quite a few people on this list who are
knowledgeable about Apache, including at least one fairly prominent member
of the Apache Software Foundation.
- Apache newsgroups and mailing lists. These can generally put you
directly in touch with the people actually witting the software, which
is a lot better than you'll do with your typical proprietary software
product.
- Internet search engines targeted at the aforementioned newsgroups and
mailing lists.
- Manuals, HOWTOs, and other online docs. While it is sometimes a little
disorganized, there is a tremendous wealth of information to be found
here.
- Books (dead trees). There is a lot of printed material on Apache, quite
a bit of it quite good, and covering more than you will ever want to
know. Not everybody can learn effectively this way, but for those who
can, a trip to the bookstore may solve all your problems.
- The source. While not always cost-effective or feasible, if you have
the time, the answer to any question you care to ask can be found in the
Apache source. Even if you're not much of a programmer, searching the
source for a particular error message can often be quite enlightening.
> So I guess my question to this group would be do you have recommendations
> in the North-Shore (Massachussetts) area that would meet the above
> requirements.
<PLUG>
The company I work for, Net Technologies, is a Systems Integrator
specializing in Linux-based solutions. Apache is but one of our areas of
expertise. From consulting to installation to support, you can call on us for
all your Linux needs.
</PLUG>
There is also Mission Critical Linux (AKA The GNHLUG Employment Agency), but
their focus tends to be a bit, um, "high-end". I'm not sure if they do
run-of-the-mill support, too. Anyone...?
--
Ben Scott <[EMAIL PROTECTED]>
Net Technologies, Inc. <http://www.ntisys.com>
Voice: (800)905-3049 x18 Fax: (978)499-7839
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