Benjamin Scott said:
> If you absolutely have to pay money for your support, then see above and
> below.
>
> On the other hand, consider your non-traditional support options:
One thing I like to point out to people - in 1997, the Linux Community
(mailing lists, newsgroups, etc, not us paid support companies (shameless plug
;-) won Inforworld's Support of the Year. This unpaid, volunteer community
was determined to provide better support than any software company (not just
the obvious MS, but ANY company).
<snip the community ways to get help - all highly recommended>
>
> > So I guess my question to this group would be do you have recommendations
> > in the North-Shore (Massachussetts) area that would meet the above
> > requirements.
>
> <PLUG>
>
> The company I work for, Net Technologies, is a Systems Integrator
> specializing in Linux-based solutions. Apache is but one of our areas of
> expertise. From consulting to installation to support, you can call on us for
> all your Linux needs.
>
> </PLUG>
>
> There is also Mission Critical Linux (AKA The GNHLUG Employment Agency), but
> their focus tends to be a bit, um, "high-end". I'm not sure if they do
> run-of-the-mill support, too. Anyone...?
<PLUG type = "shameless">
Is it in a server type configuration (which most Apache is)? If so, we can
talk. We focus on the "mission-critical" type environments, where you're
betting your company, and do provide more focus on supporting Linux (which
makes sense, given the # of kernel engineers / hackers we employ), but we can
also support various open source software packages, either directly, or
through partnerships. In the latter case, we provide the
"single-point-of-contact" for problems, as well as supporting Linux.
We also do front-end Professional Services (architectural assessments,
designing systems, etc), although, I will admit there are other good companies
out there (see previous <PLUG>).
</PLUG>
Now you have at least two options for paid help, and I'm certain there are a
great many others out there, let's hear from some of the others.
jeff
-----------------------------------------------------------------------
Jeffry Smith Technical Sales Consultant Mission Critical Linux
[EMAIL PROTECTED] phone:603.930.9739 fax:978.446.9470
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Thought for today: param /p*-ram'/ n.
[common] Shorthand for
`parameter'. See also parm; compare arg, var.
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