I have lost all ledger and log files between 13 Oct 2017 and 15 July
2018. Unbelievably, they are also missing from my off-line back up.
On 14 July 2018, I tried to open GnuCash. The sequence appeared normal
until completion of user data download, when the file opened as a
minimized icon on the task bar, which I could not expand or read.
Since then every attempt to open GnuCash brings up the 13 Oct 2017
version updated only by scheduled credits.
I am using GnuCash 3.1. My operating System is Windows 10 Professional
and my preferred browser is Firefox 61.0.1 (32-bit).
I have run a System Restore and two lost file programs, EaseUS Data
Recovery and DiskDigger, without success.
Can you please help me to retrieve my missing accounts.
--
Thanks
Michael Berkson
Southernwood
5 Woollards Lane
Great Shelford
CAMBRIDGE
CB22 5LZ
Tel (Home) 01223 844503
Office 01223 840510
Mobile 07505 948170
e-mail [email protected]
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