Perhaps the files just aren’t where you are expecting them to be? (It can be too easy to click quickly when saving a file resulting in data winding up in odd locations) The ‘helpful’ feature of Gnucash that opens your last used file when opening the application can lead to the ‘forgetfulness’ of where the data is stored. If when last saving, you didn’t notice the location wasn’t where you normally save to, that ‘helpful’ feature makes finding the file in such a situation a tad difficult. (not that I’d change the feature, it’s just a ‘cost’ associated with it)
I’d do a search in Explorer to find any file with a .gnucash extension. (“*.gnucash”) Search all folders and drives, including hidden folders and system folders. Also be sure to not restrict the file type. (you may need to do an ‘Advanced’ search to enable all of those options) If you find the desired file, check that same location in the backup. My guess will be you’ll see a copy in that same odd place. Finally, for the future, my advice would be to pay head to the rule, “If your data doesn’t exist in three places, it doesn’t exist at all.” That means, you need a backup, for your backup. Ideally, not just three physical copies, but in three physically separate locations. (not always easy to accomplish, but you’ll be reducing the probability of permanently lost data to nil) Regards, Adrien > On Jul 17, 2018, at 3:19 PM, Michael Berkson via gnucash-user > <[email protected]> wrote: > > I have lost all ledger and log files between 13 Oct 2017 and 15 July 2018. > Unbelievably, they are also missing from my off-line back up. > > On 14 July 2018, I tried to open GnuCash. The sequence appeared normal until > completion of user data download, when the file opened as a minimized icon on > the task bar, which I could not expand or read. Since then every attempt to > open GnuCash brings up the 13 Oct 2017 version updated only by scheduled > credits. > > I am using GnuCash 3.1. My operating System is Windows 10 Professional and > my preferred browser is Firefox 61.0.1 (32-bit). > > I have run a System Restore and two lost file programs, EaseUS Data Recovery > and DiskDigger, without success. > > Can you please help me to retrieve my missing accounts. > > -- > Thanks > > Michael Berkson > > Southernwood > 5 Woollards Lane > Great Shelford > CAMBRIDGE > CB22 5LZ > > Tel (Home) 01223 844503 > Office 01223 840510 > Mobile 07505 948170 > e-mail [email protected] > > _______________________________________________ > gnucash-user mailing list > [email protected] > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
