Thank you for your very helpful advice. I found the missing file in a
different directory. However, the file opened as a minimized icon on the
task bar, which I could not expand or read. I was able to take a copy
of the immediately preceding backup, which opened normally. I am now
using an updated file from this backup as my master.
I suspect that the change of location resulted from my attempts to open
the minimised file, while I was searching through the history.
Regards
Michael Berkson
Southernwood
5 Woollards Lane
Great Shelford
CAMBRIDGE
CB22 5LZ
Tel (Home) 01223 844503
Office 01223 840510
Mobile 07505 948170
e-mail [email protected]
On 18/07/2018 3:42 PM, Adrien Monteleone wrote:
Perhaps the files just aren’t where you are expecting them to be? (It can be
too easy to click quickly when saving a file resulting in data winding up in
odd locations) The ‘helpful’ feature of Gnucash that opens your last used file
when opening the application can lead to the ‘forgetfulness’ of where the data
is stored. If when last saving, you didn’t notice the location wasn’t where you
normally save to, that ‘helpful’ feature makes finding the file in such a
situation a tad difficult. (not that I’d change the feature, it’s just a ‘cost’
associated with it)
I’d do a search in Explorer to find any file with a .gnucash extension.
(“*.gnucash”) Search all folders and drives, including hidden folders and
system folders. Also be sure to not restrict the file type. (you may need to do
an ‘Advanced’ search to enable all of those options) If you find the desired
file, check that same location in the backup. My guess will be you’ll see a
copy in that same odd place.
Finally, for the future, my advice would be to pay head to the rule, “If your
data doesn’t exist in three places, it doesn’t exist at all.” That means, you
need a backup, for your backup. Ideally, not just three physical copies, but in
three physically separate locations. (not always easy to accomplish, but you’ll
be reducing the probability of permanently lost data to nil)
Regards,
Adrien
On Jul 17, 2018, at 3:19 PM, Michael Berkson via gnucash-user
<[email protected]> wrote:
I have lost all ledger and log files between 13 Oct 2017 and 15 July 2018.
Unbelievably, they are also missing from my off-line back up.
On 14 July 2018, I tried to open GnuCash. The sequence appeared normal until
completion of user data download, when the file opened as a minimized icon on
the task bar, which I could not expand or read. Since then every attempt to
open GnuCash brings up the 13 Oct 2017 version updated only by scheduled
credits.
I am using GnuCash 3.1. My operating System is Windows 10 Professional and my
preferred browser is Firefox 61.0.1 (32-bit).
I have run a System Restore and two lost file programs, EaseUS Data Recovery
and DiskDigger, without success.
Can you please help me to retrieve my missing accounts.
--
Thanks
Michael Berkson
Southernwood
5 Woollards Lane
Great Shelford
CAMBRIDGE
CB22 5LZ
Tel (Home) 01223 844503
Office 01223 840510
Mobile 07505 948170
e-mail [email protected]
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