Colin
Thanks for your very quick reply to my problem.
I have tried the File>Open but the new app seems to overrule the
original program.
The Apple techs tell me that the accounts seem to be contained in the
app and not with my other documents.
I had reconciled my accounts up until the end of last month so I was
prepared to start again even though it was unfortunate to loose all that
information that is why I was urged to contact GnuCash to see if it was
possible to find a way to retrieve the original information.
You reminded me of something I had forgotten. I have backups of all my
data so I have the answer.
One thing, the Apple techs showed me was, that in the System
Preferences, HQ has reduced the acceptable apps to; 1 From the App Store, and 2
From recognised developers. They have removed unrecognised developers;
without the option of you being able to open the program . They say HQ has
done this in the name of Security.
> On 28 Aug 2018, at 17:06, Colin Law <clan...@gmail.com> wrote:
>
> You should be able to use File > Open and browse to your accounts
> file, wherever you originally saved it.
> If you have lost that for some reason then hopefully you have a recent backup.
>
> Colin
> On Tue, 28 Aug 2018 at 06:31, Ian Lancaster <gcbb1...@gmail.com> wrote:
>>
>> For years (2011?) I have used GnuCash to keep my personal accounts.
>> A few years ago I could not open the program and had to download the new
>> version.
>> A few days ago again I could not open the program to update some
>> information, and again it would not load. So I thought a similar thing had
>> occurred and downloaded the latest version. Like a fool I deleted the old
>> app.
>> When I tried to open the app, Apple would not open the program
>> because “the program was not purchased from the Apple App Store”. I fixed
>> that problem but now when I open the program I get a new blank page not my
>> usual accounts.
>> Everything has been corrected with the Apple techs and they say to
>> contact you to see if there is someway to resurrect the accounts.
>> Ian Lancaster.
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