On Tue, 28 Aug 2018 at 10:58, Ian Lancaster <gcbb1...@gmail.com> wrote: > > Colin > Thanks for your very quick reply to my problem. > I have tried the File>Open but the new app seems to overrule the > original program.
I don't understand what you mean by that, you should get a file browser so you can browse to the location. Please explain what you are seeing. > The Apple techs tell me that the accounts seem to be contained in the > app and not with my other documents. No, when you first saved your accounts file you would have been shown a browse window to decide where to put it. That is where you have to browse to using File > Open > I had reconciled my accounts up until the end of last month so I was > prepared to start again even though it was unfortunate to loose all that > information that is why I was urged to contact GnuCash to see if it was > possible to find a way to retrieve the original information. > You reminded me of something I had forgotten. I have backups of all > my data so I have the answer. > One thing, the Apple techs showed me was, that in the System > Preferences, HQ has reduced the acceptable apps to; 1 From the App Store, and > 2 From recognised developers. They have removed unrecognised developers; > without the option of you being able to open the program . They say HQ has > done this in the name of Security. I use don't use Apple, so can't comment on that. No doubt John Rails will interject when he sees this. I suspect Apple Tech are leading you up the garden path. Colin > > > On 28 Aug 2018, at 17:06, Colin Law <clan...@gmail.com> wrote: > > > > You should be able to use File > Open and browse to your accounts > > file, wherever you originally saved it. > > If you have lost that for some reason then hopefully you have a recent > > backup. > > > > Colin > > On Tue, 28 Aug 2018 at 06:31, Ian Lancaster <gcbb1...@gmail.com> wrote: > >> > >> For years (2011?) I have used GnuCash to keep my personal accounts. > >> A few years ago I could not open the program and had to download the new > >> version. > >> A few days ago again I could not open the program to update some > >> information, and again it would not load. So I thought a similar thing > >> had occurred and downloaded the latest version. Like a fool I deleted the > >> old app. > >> When I tried to open the app, Apple would not open the program > >> because “the program was not purchased from the Apple App Store”. I fixed > >> that problem but now when I open the program I get a new blank page not my > >> usual accounts. > >> Everything has been corrected with the Apple techs and they say to > >> contact you to see if there is someway to resurrect the accounts. > >> Ian Lancaster. > >> _______________________________________________ > >> gnucash-user mailing list > >> gnucash-user@gnucash.org > >> To update your subscription preferences or to unsubscribe: > >> https://lists.gnucash.org/mailman/listinfo/gnucash-user > >> If you are using Nabble or Gmane, please see > >> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > >> ----- > >> Please remember to CC this list on all your replies. > >> You can do this by using Reply-To-List or Reply-All. > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
