Have you completed the Online Banking Setup assistant at this point? Regards, John Ralls
> On Oct 28, 2018, at 7:18 AM, Joseph Vernice <[email protected]> wrote: > > Hello John, > > The accounts come up after setting the online banking ( I have multiple > Fidelity accounts). I select the checking account with no errors. It just > seems to be a problem with the transaction downloading. I set > "Earliest date" and selected today's date, but it always states that there > are no transactions to download for the period, even though there are dozens > of them. > > What settings could be in question here? > > Thank you > > > On 10/27/2018 12:14 PM, John Ralls wrote: >> >> >>> On Oct 27, 2018, at 6:49 AM, Joseph Vernice <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>> With the latest update to GnuCash for Windows 10 (Version: 3.3,Build ID: >>> 3.3+ (2018-09-29), Finance::Quote: 1.47) it appears that the Actions>Online >>> Actions>Get Transactions is not working. Even though there are several >>> transaction that should be downloaded, I am receiving a dialog box >>> indicating that there are no transactions for the time period. >>> >>> Is this is a bug? >> >> Maybe, but it’s more likely that your bank has changed something. >> >> Note first that GnuCash resets the last retrieved date even if the retrieval >> wasn’t successful, so you need to reset the date range when you retry one. >> >> Review the whole session transcript. If the window is closing before you can >> do that uncheck “Close log window when finished” in Preferences>Online >> Banking. >> Check your trace file (https://wiki.gnucash.org/wiki/Tracefile >> <https://wiki.gnucash.org/wiki/Tracefile>) for errors. If there are none, >> try setting logging (https://wiki.gnucash.org/wiki/Logging >> <https://wiki.gnucash.org/wiki/Logging>) with gnc.import.aqbanking=debug. >> You might also try the AQBanking logging environment variables (see >> https://wiki.gnucash.org/wiki/AqBanking#Debugging >> <https://wiki.gnucash.org/wiki/AqBanking#Debugging>) to get more information >> from AQBanking. >> >> Regards, >> John Ralls > _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
