I'm sorry I wasn't clear in my explanation. The accounts all came up when I setup the online banking and I liked the checking account to the proper gnuCash account. Fur that reason, I assumed that the settings were all correct.
Are there other settings related to pulling the transactions? On Sun, Oct 28, 2018 at 3:15 PM John Ralls <[email protected]> wrote: > Then I don't understand your narrative about "The accounts come up...". > You should be going to the register for the Fidelity checking account and > using "Actions>Online Actions>Get Transactions". There should be no account > selection at that point. > > Anyway, there's a bunch of debugging instructions in my email yesterday. > Have you followed them? What did you find? > > Regards, > John Ralls > > > > On Oct 28, 2018, at 9:08 AM, Joseph Vernice <[email protected]> wrote: > > > > Yes, I did. I even deleted it and created a new one. > > > > On Sun, Oct 28, 2018 at 11:51 AM John Ralls <[email protected]> wrote: > > Have you completed the Online Banking Setup assistant at this point? > > > > Regards, > > John Ralls > > > > > >> On Oct 28, 2018, at 7:18 AM, Joseph Vernice <[email protected]> wrote: > >> > >> Hello John, > >> > >> The accounts come up after setting the online banking ( I have multiple > Fidelity accounts). I select the checking account with no errors. It just > seems to be a problem with the transaction downloading. I set "Earliest > date" and selected today's date, but it always states that there are no > transactions to download for the period, even though there are dozens of > them. > >> > >> What settings could be in question here? > >> > >> Thank you > >> > >> > >> On 10/27/2018 12:14 PM, John Ralls wrote: > >>> > >>> > >>>> On Oct 27, 2018, at 6:49 AM, Joseph Vernice <[email protected]> > wrote: > >>>> > >>>> With the latest update to GnuCash for Windows 10 (Version: 3.3,Build > ID: 3.3+ (2018-09-29), Finance::Quote: 1.47) it appears that the > Actions>Online Actions>Get Transactions is not working. Even though there > are several transaction that should be downloaded, I am receiving a dialog > box indicating that there are no transactions for the time period. > >>>> > >>>> Is this is a bug? > >>> > >>> Maybe, but it’s more likely that your bank has changed something. > >>> > >>> Note first that GnuCash resets the last retrieved date even if the > retrieval wasn’t successful, so you need to reset the date range when you > retry one. > >>> > >>> Review the whole session transcript. If the window is closing before > you can do that uncheck “Close log window when finished” in > Preferences>Online Banking. > >>> Check your trace file (https://wiki.gnucash.org/wiki/Tracefile) for > errors. If there are none, try setting logging ( > https://wiki.gnucash.org/wiki/Logging) with gnc.import.aqbanking=debug. > You might also try the AQBanking logging environment variables (see > https://wiki.gnucash.org/wiki/AqBanking#Debugging) to get more > information from AQBanking. > >>> > >>> Regards, > >>> John Ralls > > _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
