Hello John,
I turned on the log and see the following (user IDs and IPs have been
redacted:
AqBanking v5.7.8.0stable
Sending jobs to the bank(s)
Locking user ******
Sending request...
Connecting to server...
Resolving hostname "ofx.fidelity.com" ...
IP address is "***.***.***.***"
Connecting to "ofx.fidelity.com"
Connected to "ofx.fidelity.com"
Using GnuTLS default ciphers.
TLS: SSL-Ciphers negotiated: TLS1.2:ECDHE-RSA-AES-256-GCM:AEAD
Signer not found
Certificate is not trusted
Connected.
Sending message...
Message sent.
Waiting for response...
Receiving response...
HTTP-Status: 400 (Bad Request)
Error parsing server response
Unlocking user *********
Postprocessing jobs
Job Get Transactions: finished
Resetting provider queues
Thank you!
On 10/28/2018 3:13 PM, John Ralls wrote:
Then I don't understand your narrative about "The accounts come up...". You should be going to
the register for the Fidelity checking account and using "Actions>Online Actions>Get
Transactions". There should be no account selection at that point.
Anyway, there's a bunch of debugging instructions in my email yesterday. Have
you followed them? What did you find?
Regards,
John Ralls
On Oct 28, 2018, at 9:08 AM, Joseph Vernice <[email protected]> wrote:
Yes, I did. I even deleted it and created a new one.
On Sun, Oct 28, 2018 at 11:51 AM John Ralls <[email protected]> wrote:
Have you completed the Online Banking Setup assistant at this point?
Regards,
John Ralls
On Oct 28, 2018, at 7:18 AM, Joseph Vernice <[email protected]> wrote:
Hello John,
The accounts come up after setting the online banking ( I have multiple Fidelity
accounts). I select the checking account with no errors. It just seems to be a problem
with the transaction downloading. I set "Earliest date" and selected today's
date, but it always states that there are no transactions to download for the period,
even though there are dozens of them.
What settings could be in question here?
Thank you
On 10/27/2018 12:14 PM, John Ralls wrote:
On Oct 27, 2018, at 6:49 AM, Joseph Vernice <[email protected]> wrote:
With the latest update to GnuCash for Windows 10 (Version: 3.3,Build ID: 3.3+
(2018-09-29), Finance::Quote: 1.47) it appears that the Actions>Online
Actions>Get Transactions is not working. Even though there are several
transaction that should be downloaded, I am receiving a dialog box indicating that
there are no transactions for the time period.
Is this is a bug?
Maybe, but it’s more likely that your bank has changed something.
Note first that GnuCash resets the last retrieved date even if the retrieval
wasn’t successful, so you need to reset the date range when you retry one.
Review the whole session transcript. If the window is closing before you can do
that uncheck “Close log window when finished” in Preferences>Online Banking.
Check your trace file (https://wiki.gnucash.org/wiki/Tracefile) for errors. If
there are none, try setting logging (https://wiki.gnucash.org/wiki/Logging)
with gnc.import.aqbanking=debug. You might also try the AQBanking logging
environment variables (see https://wiki.gnucash.org/wiki/AqBanking#Debugging)
to get more information from AQBanking.
Regards,
John Ralls
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