What OS, what version of gnucash are you trying to install, what
anti-virus?  Some users have reported turning off antivirus while
installing can help....

Cheers David H.


On Tue, 24 Nov 2020 at 06:03, laurel hargis <[email protected]> wrote:

> I haven't done this before, so not sure I'm following protocol.
> I am also not computer tech savvy, but do have a lot of accounting
> experience and am enjoying the software.
>
> So, I cannot use or access gnu at this point due to this entry point
> error.  It says:
>
> "the procedure entry point gnc_scm_call_1_symbol_to_string could not be
> located in the dynamic link library C\Program Files
> (x86)\nucash\bin\libgncmod-app-utils.dll.
>
> Ive done an antivirus, defrag, computer maintenance.  I turned off my vpn.
> I've tried to reinstall software 4-5 times but I always get this same error
> message.
>
> Can anyone offer any guidance?  I'm trying not to spend a lot of money
> fixing this issue.
>
> Laurel
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