Oops forget all that - just gone back and re-read your message - too early
in the morning first time around :-)

Cheers David.

On Tue, 24 Nov 2020 at 06:18, David H <[email protected]> wrote:

> What OS, what version of gnucash are you trying to install, what
> anti-virus?  Some users have reported turning off antivirus while
> installing can help....
>
> Cheers David H.
>
>
> On Tue, 24 Nov 2020 at 06:03, laurel hargis <[email protected]> wrote:
>
>> I haven't done this before, so not sure I'm following protocol.
>> I am also not computer tech savvy, but do have a lot of accounting
>> experience and am enjoying the software.
>>
>> So, I cannot use or access gnu at this point due to this entry point
>> error.  It says:
>>
>> "the procedure entry point gnc_scm_call_1_symbol_to_string could not be
>> located in the dynamic link library C\Program Files
>> (x86)\nucash\bin\libgncmod-app-utils.dll.
>>
>> Ive done an antivirus, defrag, computer maintenance.  I turned off my vpn.
>> I've tried to reinstall software 4-5 times but I always get this same
>> error
>> message.
>>
>> Can anyone offer any guidance?  I'm trying not to spend a lot of money
>> fixing this issue.
>>
>> Laurel
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