> On Feb 25, 2021, at 2:46 PM, pholck <[email protected]> wrote:
>
> DIrectly following latest automatic update of Windows 10, I have the exact
> same error pop up (I am using gnucash 4.4). Fortunately in my case, after I
> click "OK" to the "Entry Point Not Found" error, and then reclick about 10
> times, GnuCash starts up for me (apparently despite the missing
> libgncmod-app-utils.dll). I have not give a full test that it is running
> properly, but so far no issues.
>
> If anyone has any fixes for this issue (as I am concerned that at some point
> multiple clicking of the OK button will cease to work for me) do let me
> know!
>
> At any rate, given Laurel's issues, I think it's pretty certain this error
> is a result of something updating Windows 10 causes...
libgncmod-app-utils.dll was renamed to libgnc-app-utils.dll in GnuCash 4.x so
if something is trying to link it it's a leftover from GnuCash 3.x or earlier.
It seems unlikely that Windows updates would have anything to do with it.
As Geert mentioned back in November, the uninstaller doesn't always get
everything. That may be because its manifest is incomplete or because the file
in question is left over from a previous installation whose uninstaller has
been removed.
I just checked the registry and user directory on my Windows VM for mentions of
libgnc-app-utils or libgncmod-app-utils and found nothing, so I think that both
you and Ms. Hargis must have artifacts from previous installations on your
system. Please try the following:
Uninstall GnuCash using Apps and Features (right-click on the start icon, it's
the first item in the menu).
Open Windows File Explorer and navigate to Local Disk (C:) > Program Files
(x86). Delete the gnucash directory if there is one.
If you have ever installed GnuCash to some other location check that as well
and make sure that the gnucash directory is deleted. If you're not sure about
that use Windows File Explorers search to search all disks for libgnc*.dll.
Delete any that you find.
Empty the trash.
Install GnuCash 4.4.
Regards,
John Ralls
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