Not sure if the title is too "violent" that prevents it from being
accepted by the list. Resending...
On 9/27/23 6:24 PM, Jediator wrote:
Thanks Adrien! I am using the latest version 5.4 of GC, running on
Mac with a Postgresql in the back-end. Please see answers to your
questions below. Additional questions to this mailing list:
* Has this bug been reported or should I take the initiative to
report (this is the first major headache I encountered in GC).
* I was wondering if an SQL-delete to remove that record from the
database would solve this problem. However, the old invoice (now
it turned into a credit note) is nowhere to find in the invoices
table. Where is it recorded? Any damage it may cause if I just
delete that record?
Thanks in advance! -- JC
On 9/27/23 12:13 AM, Adrien Monteleone wrote:
I think this was a bug in early 5.x, but should be fixed as of 5.4
That said, you can't delete invoices.
If you changed the Customer assigned to the invoice, it wouldn't show
up on the original Customer Report. (did you change it back?)
How are you searching for the invoice you can't seem to find?
Do they both show up in the AR register?
You can right-click that transaction to 'Jump to Invoice'
Once you are viewing the invoice, click the Edit Invoice button on
the *toolbar*. (not the Edit link within the invoice!)
Now you can change Customer, ID, etc.
I change my errant invoices to "USE NEXT" as the ID so I can spot
them easily for re-use.
Note, you can't change the type. So if it was a Credit Note, you have
to wait to use it for your next Credit Note. (for any customer, as
you can re-assign it)
Regards,
Adrien
On 9/26/23 9:36 PM, Jediator wrote:
I was trying to reuse/repurpose an invoice ID for a customer (e.g.
change the amount and date), but made a mistake of changing the
customer name in between (not sure if was the cause). Now I ended
up with two invoices with the same ID on the customer report, with
the old entry labeled as a Refund (with the amount still listed
under Debits to AR) . I tried multiple ways to kill that refund
invoice, but couldn't succeed. Looks like the Invoice ID in GC
isn't unique, so I ended up with two invoices and the old one just
no where to find and noway to unpost. Any suggestions how to kill
that invoice (i.e., remove the corresponding entry in Accounts
Receivable)?
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