Ken Both are HP laptops though one is an i5 and the other is an i7. One significant difference between them would be that the i5 is on the list of chips which Microsoft supports for Windows 11 (this is the one where the installation works) and the i7 is not supported for Windows 11 but I have installed it regardless of this and have yet to encounter any other problem caused by this. I am admin on both machines, They are both connected to the wifi network but neither accesses program files directory via the network.
I have a third desktop machine which is also on the list of Windows 11 supported chips and I could install gnucash there to see if this is successful. Mike On Mon, 29 Sept 2025 at 15:26, Ken Pyzik <[email protected]> wrote: > Mike — I'll take a stab at this - but it's just an idea to try and narrow > this down. It sounds like a windows permission issue. > > First, are both PC desktops or is one a desktop and the other a laptop? > Second are you the admin on both machines or not? Third - are they > networked and/or are their any other unique networking configurations that > would prevent you from getting to the Program Files directory? I only ask > these question because on some corporate machines (i.e., company machines > like a company laptop), they prevent you from accessing the program files > directory. > > These are just my guesses. Anytime I have had issues with programs > running one machine but not the other it was usually a permissions issue. > > Ken > ------------------------------ > *From:* Mike Jackson <[email protected]> > *Sent:* Monday, September 29, 2025 7:12 AM > *To:* Ken Pyzik <[email protected]> > *Cc:* Adam Griffis <[email protected]>; Gnucash Users < > [email protected]> > *Subject:* Re: [GNC] DLL Error - Windows > > As I have posted I get I have two PCS both running an up to date Windows > 11. I see this error on one but not on the other! > > Mike > > On Mon, 29 Sept 2025 at 14:43, Ken Pyzik <[email protected]> wrote: > > What version of Windows are you running? I am running Windows 11 (latest > updates) and have no issues. > > Ken > ________________________________ > From: gnucash-user <[email protected]> > on behalf of Adam Griffis <[email protected]> > Sent: Monday, September 29, 2025 12:49 AM > To: Gnucash Users <[email protected]> > Subject: [GNC] DLL Error - Windows > > Hi all, I'm getting an error when trying to run 5.13 on Windows. > > "The procedure entry point clock_gettime32 could not be located in > dynamic link library C:\Program Files > (x86)\gnucash\bin\libstdc++-6.dll" > > I went through the process of installing earlier versions between 5.12 > and 5.13, and it looks like the issue started with the following > version that was released on 2025-07-26, which is when that DLL was > updated from a 2023 version to a 2025 version: > > gnucash-5.12-2025-07-26-git-5.12-25-ga773248939+.setup.exe > > Is this a known issue? > > Thanks, > Adam > _______________________________________________ > gnucash-user mailing list > [email protected] > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > > _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
