Just delete the old folder before installing 5.14.
Your data is where ever your saved it, and your prefs are in your user
profile. (under %APPDATA% I think in Windows)
The folder in "C:\Program Files (x86)" and anything it contains is safe
to delete as if you were doing a completely fresh install.
Be certain that GnuCash is *not* running when you try to do this, and
don't otherwise have your datafile open. (say, using an XML or SQL editor)
You may have to run the installer as an 'administrator' account or with
admin permissions. If you are the admin user, you can right-click the
installer and choose "Run as administrator" to force the UAC prompt to
approve the installation.
If you still get blocked, right-click the installer and choose
"Properties" then check the "unblock" box near the bottom, close the
dialog and try again.
Regards,
Adrien
On 12/23/25 1:54 PM, Nancy Moore wrote:
I also tried renamed the gnucash folder in C:\Program Files (x86), and
still got the same error when trying to reinstall
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