Thanks, Hoppo. Thanks, Joe.
Yes, using Windows 10. Yes, using Firefox.
Re "This issue is well-known and frequently discussed on this list", I'm
afraid I'm very new to the list (and not really on it yet at that. Hope
I can be as helpful to someone some time.
Regards
Peter
On 27/12/2025 10:53 am, [email protected] wrote:
This procedure worked with me. I did not have success in using Microsoft
Edge to download and would only get partial download. Use Firefox to
download.
-----Original Message-----
From: gnucash-user
<[email protected]> On Behalf Of
Hoppo
Sent: Friday, December 26, 2025 3:51 AM
To:[email protected]
Cc: GnuCash users group<[email protected]>; Peter
<[email protected]>
Subject: Re: [GNC] Installing GnuCash Updates.
Hello Peter
I assume you are using Windows - you didn't say.
This issue is well-known and frequently discussed on this list.
I use Linux so don't have the problem.
The solution (as I understand it) is to:
1. Exit any instances of GNUCash that are running.
2. Uninstall GNUCash
3. Delete the "gnucash" folder located in "C:\Program Files (x86)"
4. Install 5.14
Search this list if you still have issues.
A belated Merry Christmas & have a great 2026.
Cheers
H.
On Fri, 26 Dec 2025, 18:39 Peter via gnucash-user,
<[email protected]>
wrote:
Hello, All,
I've been using GnuCash for about 13 years. Love it. I always take the
updated versions as they come along.
With the two most recent updates, 5.13 and 5.14, the installation
seems to have worked, but when I go to open the app, I get the
following message and can go no further.
Both times I have re-installed 5.12 and all working fine.
Any advice on what's wrong?
(not yet subscribed to the mailing list)
Peter
------------------------------------------------------------
Peter Ridgewell
27 Tobruk Street, Lutwyche 4030
+61 4 1338 8598
------------------------------------------------------------
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