ha! reply all. Hey, what if I upgraded to linux mint 22.3 zena? Think I would still have this NVidia issue?
On Mon, Feb 23, 2026 at 1:37 PM Julie G <[email protected]> wrote: > David, > > I may be making my responses in an annoying manner; one at a time. I > intend to stop doing this. > For this moment, I went to a terminal and typed "tmp/gnucash.trace" and > got "no such file or directory". But I want to investigate further the > NVidia thing... if I could use a different driver? not sure how to do > that but somewhere in this email thread... > > On Sun, Feb 22, 2026 at 10:42 PM David Cousens <[email protected]> > wrote: > >> >> Julie >> Possibly because it is not crashing the system as such and somehow just >> putting it in a non-responsive state. Have you tried restarting the >> Cinnamon desktop while it is in that state? >> *Methods for Restarting Cinnamon:* >> >> - *Keyboard Shortcut (Fastest):* Press Alt + F2, type r, then press >> Enter. >> - *Alternative Shortcut:* Press Ctrl + Alt + Esc. >> - *Terminal Command:* Run cinnamon --replace & or killall -HUP >> cinnamon >> >> <https://www.google.com/search?q=killall+-HUP+cinnamon&oq=Restarting+Coinnamon+desktop+in+Linux+MInt&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIJCAEQIRgKGKABMgcIAhAhGI8CMgcIAxAhGI8C0gEKMTg3MjVqMGoxNagCCLACAfEFGeulN3K6XsY&sourceid=chrome&ie=UTF-8&mstk=AUtExfBjJSKgLtBGIBAASitwjNFbQOi0eof0iCk4nDYX04RZ4hIU6kHLVS6LZsW6RS5u_n27woCx4gByZ5Y892IZiooWzQvAZA5vsM34Us0HZ1mqs3OAFKDIfzk6P6zewtJi7ht6ZPEnhMKpUM6lBtFKlAf2KBNLRCrrkVhoTU4bIOg5lvI&csui=3&ved=2ahUKEwjhwf7F_O6SAxUjd2wGHR1WCV4QgK4QegQIAxAD> >> . >> - *If frozen (TTY):* Switch to a TTY (e.g., Ctrl+Alt+F2), log in, and >> run export DISPLAY=:0; cinnamon --replace & >> >> <https://www.google.com/search?q=export+DISPLAY%3D%3A0%3B+cinnamon+--replace+%26&oq=Restarting+Coinnamon+desktop+in+Linux+MInt&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIJCAEQIRgKGKABMgcIAhAhGI8CMgcIAxAhGI8C0gEKMTg3MjVqMGoxNagCCLACAfEFGeulN3K6XsY&sourceid=chrome&ie=UTF-8&mstk=AUtExfBjJSKgLtBGIBAASitwjNFbQOi0eof0iCk4nDYX04RZ4hIU6kHLVS6LZsW6RS5u_n27woCx4gByZ5Y892IZiooWzQvAZA5vsM34Us0HZ1mqs3OAFKDIfzk6P6zewtJi7ht6ZPEnhMKpUM6lBtFKlAf2KBNLRCrrkVhoTU4bIOg5lvI&csui=3&ved=2ahUKEwjhwf7F_O6SAxUjd2wGHR1WCV4QgK4QegQIAxAF> >> . >> - *Troubleshoot Menu:* Right-click the panel and select >> "Troubleshoot" > "Restart Cinnamon". >> >> If that doesn't work and you can't open a terminal to use the "sudo >> reboot" or "sudo shutdown -r now" commands then Alt PrtScr and typing the >> REISUB is likely the only safe option tto shutdown the system and reboot. >> >> Affter you get the sytem back up see if a tracefile exists at >> /tmp/gnucash.trace. If you start gnucash from a terminal with "gnucash >> --debug --extra --logto <path to file>" where the path points to a file >> location in your home directory I think that dumps as much information as >> possible. The only problem is the trace file may contain account >> information etc you don't want on a public site. If you can locate whatever >> hung the system it will likely be the last few entries >> >> On Sun, 2026-02-22 at 21:59 -0800, Julie G wrote: >> >> hmmm? LASt crash reports were on sat 02-14 and related to celluloid. An >> unrelated issue? It crashed earlier today, wonder why there was not a >> crash report for it... >> >> On Sun, Feb 22, 2026 at 3:34 PM David Cousens <[email protected]> >> wrote: >> >> I am running GnuCash 5.14 on Linux Mint 22.2 on a Dell 7050 desktop, an >> ASUS G51J laptop and a Dell XPS-13 laptop without the problems you >> describe with reports crashing the system. The desktop graphics is the >> Intel Mesa and the ASUS laptop has an NVidia GeForce GTX860M using the >> NVidia drivers. >> >> With system crashes getting crash report (Menu > ADministration > >> System Reports > Crash reports or /var/crash/ in the files menu) and >> attaching that information may help identify the problem. The crash >> report contains a lot of information, but it is usually the section >> from the heading "Traceback:" at the end of the file which is most >> useful as it gives the series of program calls leading up to the crash. >> It is probably better to attach the whole file to a post rather than >> including it in the post text itself. >> >> >> The other useful information is the tracefile generated by GnuCash >> itself. On Linux it is called gnucash.trace and is located in /tmp. If >> your GnuCash is a flatpak installation it will be >> in/run/user/1000/.flatpak/org.gnucash.GnuCash/tmp/gnucash.trace.(See >> https://wiki.gnucash.org/wiki/Tracefile ) for more info. Likewise >> attach the file to the post >> >> >> With that info someone is more likely to be able to identify the >> problem. >> >> Cheers >> >> david >> >> On Sun, 2026-02-22 at 14:17 -0800, Julie G wrote: >> > Heyo, >> > >> > Recently, I installed linux mint 22.2 cinnamon. When emailing with >> > an >> > issue, am I really supposed to upload my whole system information? I >> > would >> > like to know if there is some pertinent bit of that which is enough, >> > or if >> > it really is best to copy it all in case it wants to be referenced? >> > Because this is basically my first time asking a question to the >> > whole mail >> > list, I am including it below. Meantime, my question/issue is this: >> > when >> > I run my gnucash company file everything is fine until I try to run a >> > report. I go to reports, choose the type I waNT (it doesn't seem to >> > matter >> > which one I ask for; I have tried several), and a new tab comes up >> > where >> > the report should appear. At first it is white, but before the >> > "choose >> > some options" bit has a chance to appear, the tab goes black. >> > Usually, my >> > cursor works for a second or two before it freezes up. I have tried >> > a >> > couple suggestions for how to unfreeze my NVidia, to no avail. I >> > can't get >> > a terminal to appear through any command suggestion I've tried, and >> > have >> > found no way to exit out except R-E-I-S-U-B. >> > >> > I have a laptop with linux some slightly different version, 6.2.9, >> > and it >> > can run reports just fine. The gnucash installation on the desktop >> > was >> > slightly different than the one on the laptop, so I installed the >> > exact >> > same one, 5.14. >> > >> > Does anyone have any suggestions on how to resolve this issue? I >> > have >> > tried updating NVidia drivers; I have the latest. Should I re- >> > install >> > linux with the same exact kind of cinnamon mint? Would love some >> > ideas... >> > >> > Thanks in advance! >> > >> > Julie >> > >> > System: >> > Kernel: 6.17.0-14-generic arch: x86_64 bits: 64 compiler: gcc v: >> > 13.3.0 >> > clocksource: tsc >> > Desktop: Cinnamon v: 6.4.8 tk: GTK v: 3.24.41 wm: Muffin v: 6.4.1 >> > vt: 7 >> > dm: LightDM v: 1.30.0 >> > Distro: Linux Mint 22.2 Zara base: Ubuntu 24.04 noble >> > Machine: >> > Type: Desktop System: Dell product: Inspiron 580 v: N/A serial: >> > <superuser required> Chassis: >> > type: 3 serial: <superuser required> >> > Mobo: Dell model: 0C2KJT v: A00 serial: <superuser required> uuid: >> > <superuser required> >> > BIOS: Dell v: A07 date: 11/13/2010 >> > CPU: >> > Info: dual core model: Intel Core i3 550 bits: 64 type: MT MCP smt: >> > enabled arch: Westmere rev: 5 >> > cache: L1: 128 KiB L2: 512 KiB L3: 4 MiB >> > Speed (MHz): avg: 1655 high: 1847 min/max: 1200/3200 cores: 1: 1359 >> > 2: >> > 1832 3: 1582 4: 1847 >> > bogomips: 25537 >> > Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx >> > Graphics: >> > Device-1: NVIDIA GT218 [GeForce 210] vendor: Micro-Star MSI driver: >> > nouveau v: kernel arch: Tesla >> > pcie: speed: 2.5 GT/s lanes: 16 ports: active: DVI-I-1,VGA-1 >> > empty: >> > HDMI-A-1 bus-ID: 01:00.0 >> > chip-ID: 10de:0a65 class-ID: 0300 temp: 39.0 C >> > Device-2: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo type: >> > USB >> > rev: 2.0 >> > speed: 480 Mb/s lanes: 1 bus-ID: 2-1.1.2:5 chip-ID: 046d:081a >> > class-ID: >> > 0102 serial: <filter> >> > Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 >> > driver: X: >> > loaded: modesetting >> > unloaded: fbdev,vesa dri: nouveau gpu: nouveau display-ID: :0 >> > screens: 1 >> > Screen-1: 0 s-res: 2720x1024 s-dpi: 96 s-size: 719x270mm >> > (28.31x10.63") >> > s-diag: 768mm (30.24") >> > Monitor-1: DVI-I-1 pos: primary,bottom-r model: ViewSonic VX1935wm >> > serial: <filter> >> > res: 1440x900 hz: 60 dpi: 90 size: 408x255mm (16.06x10.04") diag: >> > 481mm >> > (18.9") modes: >> > max: 1440x900 min: 720x400 >> > Monitor-2: VGA-1 pos: top-left model: Dell 1908FP serial: <filter> >> > res: >> > 1280x1024 hz: 60 >> > dpi: 86 size: 376x301mm (14.8x11.85") diag: 482mm (19") modes: >> > max: >> > 1280x1024 min: 720x400 >> > API: EGL v: 1.5 hw: drv: nvidia nouveau platforms: device: 0 drv: >> > nouveau >> > device: 1 drv: swrast >> > gbm: drv: nouveau surfaceless: drv: nouveau x11: drv: nouveau >> > inactive: >> > wayland >> > API: OpenGL v: 4.5 compat-v: 3.3 vendor: mesa v: 25.2.8- >> > 0ubuntu0.24.04.1 >> > glx-v: 1.4 >> > direct-render: yes renderer: NVA8 device-ID: 10de:0a65 >> > Audio: >> > Device-1: Intel 5 Series/3400 Series High Definition Audio vendor: >> > Dell 5 >> > driver: snd_hda_intel >> > v: kernel bus-ID: 00:1b.0 chip-ID: 8086:3b56 class-ID: 0403 >> > Device-2: NVIDIA High Definition Audio vendor: Micro-Star MSI >> > driver: >> > snd_hda_intel v: kernel >> > pcie: speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: >> > 10de:0be3 >> > class-ID: 0403 >> > Device-3: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo type: >> > USB >> > rev: 2.0 >> > speed: 480 Mb/s lanes: 1 bus-ID: 2-1.1.2:5 chip-ID: 046d:081a >> > class-ID: >> > 0102 serial: <filter> >> > API: ALSA v: k6.17.0-14-generic status: kernel-api >> > Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse >> > status: active >> > 2: wireplumber status: active 3: pipewire-alsa type: plugin >> > Network: >> > Device-1: Broadcom NetLink BCM57788 Gigabit Ethernet PCIe vendor: >> > Dell >> > driver: tg3 v: kernel >> > pcie: speed: 2.5 GT/s lanes: 1 port: N/A bus-ID: 03:00.0 chip-ID: >> > 14e4:1691 class-ID: 0200 >> > IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter> >> > Drives: >> > Local Storage: total: 1.36 TiB used: 59.08 GiB (4.2%) >> > ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 500GB size: >> > 465.76 GiB >> > speed: 3.0 Gb/s >> > tech: SSD serial: <filter> fw-rev: 4B6Q scheme: GPT >> > ID-2: /dev/sdb vendor: Samsung model: SSD 870 EVO 1TB size: 931.51 >> > GiB >> > speed: 3.0 Gb/s >> > tech: SSD serial: <filter> fw-rev: 2B6Q scheme: GPT >> > Partition: >> > ID-1: / size: 456.88 GiB used: 59.07 GiB (12.9%) fs: ext4 dev: >> > /dev/sda3 >> > ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat dev: >> > /dev/sda2 >> > Swap: >> > ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 >> > file: >> > /swapfile >> > USB: >> > Hub-1: 1-0:1 info: full speed or root hub ports: 4 rev: 2.0 speed: >> > 480 >> > Mb/s lanes: 1 >> > chip-ID: 1d6b:0002 class-ID: 0900 >> > Hub-2: 2-0:1 info: full speed or root hub ports: 2 rev: 2.0 speed: >> > 480 >> > Mb/s lanes: 1 >> > chip-ID: 1d6b:0002 class-ID: 0900 >> > Hub-3: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: >> > 2.0 >> > speed: 480 Mb/s >> > lanes: 1 chip-ID: 8087:0020 class-ID: 0900 >> > Hub-4: 2-1.1:3 info: Microchip (formerly SMSC) Hub ports: 4 rev: >> > 2.0 >> > speed: 480 Mb/s lanes: 1 >> > power: 2mA chip-ID: 0424:2504 class-ID: 0900 >> > Device-1: 2-1.1.2:5 info: Logitech Webcam C260 type: video,audio >> > driver: >> > snd-usb-audio,uvcvideo >> > interfaces: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA >> > chip-ID: >> > 046d:081a class-ID: 0102 >> > serial: <filter> >> > Hub-5: 2-1.3:4 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s >> > lanes: 1 power: 100mA >> > chip-ID: 1a40:0101 class-ID: 0900 >> > Device-1: 2-1.3.1:6 info: Primax HP Optical Mouse type: mouse >> > driver: >> > hid-generic,usbhid >> > interfaces: 1 rev: 2.0 speed: 1.5 Mb/s lanes: 1 power: 98mA chip- >> > ID: >> > 0461:4d0f class-ID: 0301 >> > Device-2: 2-1.3.2:7 info: Silicon Motion - Taiwan (formerly Feiya ) >> > Flash >> > Drive >> > type: mass storage driver: usb-storage interfaces: 1 rev: 2.0 >> > speed: >> > 480 Mb/s lanes: 1 >> > power: 100mA chip-ID: 090c:1000 class-ID: 0806 serial: <filter> >> > Device-3: 2-1.3.3:8 info: Dell QuietKey Keyboard type: keyboard >> > driver: >> > hid-generic,usbhid >> > interfaces: 1 rev: 1.1 speed: 1.5 Mb/s lanes: 1 power: 70mA chip- >> > ID: >> > 413c:2106 class-ID: 0301 >> > Hub-6: 3-0:1 info: full speed or root hub ports: 2 rev: 2.0 speed: >> > 480 >> > Mb/s lanes: 1 >> > chip-ID: 1d6b:0002 class-ID: 0900 >> > Hub-7: 3-1:2 info: Intel Integrated Rate Matching Hub ports: 8 rev: >> > 2.0 >> > speed: 480 Mb/s >> > lanes: 1 chip-ID: 8087:0020 class-ID: 0900 >> > Device-1: 3-1.2:3 info: Fitipower Integrated Mass Storage Device >> > type: >> > mass storage >> > driver: usb-storage interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: >> > 1 >> > power: 250mA >> > chip-ID: 18e3:9106 class-ID: 0806 serial: <filter> >> > Device-2: 3-1.4:4 info: Canon CanoScan LiDE 210 type: <vendor >> > specific> >> > driver: N/A >> > interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA >> > chip-ID: >> > 04a9:190a class-ID: ff00 >> > Hub-8: 4-0:1 info: full speed or root hub ports: 2 rev: 1.1 speed: >> > 12 >> > Mb/s lanes: 1 >> > chip-ID: 1d6b:0001 class-ID: 0900 >> > Hub-9: 5-0:1 info: full speed or root hub ports: 2 rev: 1.1 speed: >> > 12 >> > Mb/s lanes: 1 >> > chip-ID: 1d6b:0001 class-ID: 0900 >> > Sensors: >> > System Temperatures: cpu: 55.0 C mobo: N/A gpu: nouveau temp: 40.0 >> > C >> > Fan Speeds (rpm): cpu: 935 fan-2: 812 >> > Repos: >> > Packages: 2560 pm: dpkg pkgs: 2545 pm: flatpak pkgs: 15 >> > No active apt repos in: /etc/apt/sources.list >> > Active apt repos in: /etc/apt/sources.list.d/element-io.list >> > 1: deb [signed-by=/usr/share/keyrings/element-io-archive- >> > keyring.gpg] >> > https: //packages.element.io/debian/ default main >> > Active apt repos in: /etc/apt/sources.list.d/google-chrome.list >> > 1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/ >> > stable main >> > Active apt repos in: >> > /etc/apt/sources.list.d/official-package-repositories.list >> > 1: deb http: //packages.linuxmint.com zara main upstream import >> > backport >> > 2: deb http: //archive.ubuntu.com/ubuntu noble main restricted >> > universe >> > multiverse >> > 3: deb http: //archive.ubuntu.com/ubuntu noble-updates main >> > restricted >> > universe multiverse >> > 4: deb http: //archive.ubuntu.com/ubuntu noble-backports main >> > restricted universe multiverse >> > 5: deb http: //security.ubuntu.com/ubuntu/ noble-security main >> > restricted universe multiverse >> > Info: >> > Memory: total: 12 GiB note: est. available: 9.58 GiB used: 4.58 GiB >> > (47.9%) >> > Processes: 306 Power: uptime: 6m states: freeze,mem,disk suspend: >> > deep >> > wakeups: 0 >> > hibernate: platform Init: systemd v: 255 target: graphical (5) >> > default: >> > graphical >> > Compilers: gcc: 13.3.0 Client: Cinnamon v: 6.4.8 inxi: 3.3.34 >> > _______________________________________________ >> > gnucash-user mailing list >> > [email protected] >> > To update your subscription preferences or to unsubscribe: >> > https://lists.gnucash.org/mailman/listinfo/gnucash-user >> > ----- >> > Please remember to CC this list on all your replies. >> > You can do this by using Reply-To-List or Reply-All. >> >> >> -- >> >> David Cousens >> > _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. 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