Hi there,

I've also struck an issue with a backup triggered via the UI stuck 'in 
progress'.

Unfortunately the server is a very old version (15.1.0 running on RedHat) 
and isn't a candidate for an update just yet. The annoying thing is that 
the UI redirects to the message after a few seconds.

The backup folder was created (
/var/lib/go-server/artifacts/serverBackups/xxxx) and files created as 
expected, but then things just stopped. Have restarted service, also 
rebooted server, also trashed the backup folder,.. it still thinks a backup 
is in progress. Server-wise, it's still working, agents connect, pipelines 
run, etc,.. just the annoying redirect.

Is there a way I can tell it to forget about this backup ?

Any advise would be appreciated.

Jim.....

P.S. Yes, I know the server needs updating to something more recent, but 
alas that's a whole different story.


On Thursday, April 11, 2019 at 10:14:33 PM UTC+10, Ketan Padegaonkar wrote:
>
> On Thu, Apr 11, 2019 at 5:05 PM 'Jiten Patel' via go-cd <
> [email protected] <javascript:>> wrote:
>
>> Hey, 
>>
>> GoCD server backups job when triggered via the UI, doesn't seem to 
>> complete.
>>
>
> Could you clarify what you mean? Do you see errors, if yes, where?
>
> Multiple folders are created within the 'serverBackups' folder.
>>
>
> There is one (timestamped) folder created per backup, by design.
>  
>
>> There seems to be an error being thrown to do with sending a confirmation 
>> email. Once the error is thrown, the process seems to begin all over again.
>>
>
> Again, where do you see the error, what is the specific error you see.
>  
>
>> We do not have an email configured for our GoCD instance, is this 
>> required to be able to trigger backups via the UI?
>>
>> Would a better approach be if we used the API instead?
>>
>
> I don't believe the API would really solve your issue. The backup page and 
> API use the same underlying code.
>
>

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