Hi all, I was really sad to read abt a few goanetters' bad experiences of inflight service on AirIndia.I still feel a bit loyal to the airline,since I was an airhostess for 15 years(I quit 10 yrs ago)
Since I travel a lot,I do tend to compare inflight service on different airlines.Eastern airlines,like Cathay,Thai,Singapore airlines do offer good inflight service - asian warmth and hospitality ,reflects in their dealing with people. Somehow I feel that Indians expect a lot from Air India.Yes there might be an odd case where there might be discrimination,but many of these same Indians travel on foreign airlines and they accept whatever standard of service that is meted out to them. Im sure that people do have genuine grouses against Air India inflight service,but on the whole I think that Air India is an ok airline which could do with some areas of improvement. Cheers, Melinda Coutinho Powell
