-----Original Message-----
From: Mervyn Lobo

> As for me, I think that the current Goan NRI commissioner is a
> colossal waste. He is not elected and will probably remain in
> that position for life.

Response: The exact title I believe is: Honorable Commissioner for NRI Affairs, Government of Goa. (1)

The Government of Goa does have a "Department of NRI Affairs" (2)


> In other words, he is in the envious position of being guaranteed a
> well paying job regardless of whether he performs or not.

RESPONSE: And who, in your opinion, is responsible for keeping track of Performance Measures?


> As far as the office is concerned, hopefully, they have a mandate
> and a known agenda. If you do have access or can get access to
> the mandate/agenda, can you share this with us?

RESPONSE: The mandate for this office has been posted on Goanet twice this month (3). Follow the links to Annexures VII and VIII.


> Every person I talk too tells me that Faleiro is arrogant. I got the
> same impression too when I met him.

RESPONSE: How many persons did you talk to?? And how does the personality of an individual dilute the the accomplishment or lack thereof, of the Department of NRI Affairs?? And did you not meet him after your unpleasant exchanges with Faleiro and his office on Goanet?? I think your impression would have been tainted prior to you meeting him.


> If anyone knows of the criteria on how/why the commissioner is chosen
> or has his contract renewed, I would be glad to get that info.

RESPONSE: The individual is appointed to this post by the Government of Goa.


> The real question here is where does one complain when the service
> is nowhere near where it should be.

RESPONSE: What is the service you seek? I believe G. Almeida (July 17/10)has expressed how the NRI Commissioner's office has accomplished some tasks (4). He states:

"I have found the Commissioner and his officers, prompt and responsive in dealing with those visiting his office with appeals, grievenances and advice."

This is in contrast to your impression that Faleiro is arrogant.

- B


REFERENCES:
(1) www.globalgoans.org.in

(2) https://www.goa.gov.in/portalweb/login/importantwebsites.jsp

(3) http://lists.goanet.org/pipermail/goanet-goanet.org/2010-July/195839.html

http://lists.goanet.org/pipermail/goanet-goanet.org/2010-July/196039.html

(4) http://lists.goanet.org/pipermail/goanet-goanet.org/2010-July/196178.html

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