I've supported GAE from the beginning - first 10k users. I've found the software great. I've written Stackoverflow entries on how it compares to Azure and doubtless sent hundreds of customers your way. But in every single case I've found trying to get answers out of anyone vaguely connected to Google incredibly frustrating. If you don't want to answer it each time, put it on a FAQ. Once. Done. If I have to pay for the answer, or only get answers if I have X million users, just put that up somewhere so people know where they stand. Why do we have to beg you for answers?
Is support something we only get when we move to a smaller supplier? -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
