Stay tuned. We're working on a support product. As far as migrating to HR, we've been kind of ad hoc at the moment. I've been asking folks to fill out this form in the meantime while we get a more permanent solution into place:
http://code.google.com/support/bin/request.py?contact_type=AppEngineBillingSupport Ikai Lan Developer Programs Engineer, Google App Engine Blog: http://googleappengine.blogspot.com Twitter: http://twitter.com/app_engine Reddit: http://www.reddit.com/r/appengine On Tue, Apr 26, 2011 at 11:34 PM, Richard Watson <[email protected]>wrote: > I've supported GAE from the beginning - first 10k users. I've found the > software great. I've written Stackoverflow entries on how it compares to > Azure and doubtless sent hundreds of customers your way. But in every single > case I've found trying to get answers out of anyone vaguely connected to > Google incredibly frustrating. If you don't want to answer it each time, put > it on a FAQ. Once. Done. If I have to pay for the answer, or only get > answers if I have X million users, just put that up somewhere so people know > where they stand. Why do we have to beg you for answers? > > Is support something we only get when we move to a smaller supplier? > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
