Compared to Facebook for example, Google Appengine support is GREAT! ,
Google's other services on the other hand, usually have no support at
all, usually they have documentations that doesn't help

If you wait enough, you can get a reply here too, but your problem has
been asked numerous times before, you should file a Billing Ticket for
this

If you ask me it would be naive if they acted upon your request, they
would have to verify your email address to make such a change, too
much work and sounds unsafe to me

On Apr 27, 9:34 am, Richard Watson <[email protected]> wrote:
> I've supported GAE from the beginning - first 10k users. I've found the
> software great. I've written Stackoverflow entries on how it compares to
> Azure and doubtless sent hundreds of customers your way. But in every single
> case I've found trying to get answers out of anyone vaguely connected to
> Google incredibly frustrating. If you don't want to answer it each time, put
> it on a FAQ. Once. Done. If I have to pay for the answer, or only get
> answers if I have X million users, just put that up somewhere so people know
> where they stand. Why do we have to beg you for answers?
>
> Is support something we only get when we move to a smaller supplier?

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