Hi, we are running a tool on App Engine that allows users to sync GMail contacts between different Google / Google Apps accounts. https://www.google.com/enterprise/marketplace/viewListing?productListingId=2083+12830481423215493060
We make a dedicated deploy to app engine for each customer (company) so that each client has full control over the datastore permissions etc. Right now we have ~2000 instances running on GAE. A lot of these companies switched to Google Apps after evaluating our tool that gives them missing core functionality. Each client pays between 50€ (small enterprises) and 200€ (large enterprises) for our tool and is also in charge for handling the app engine costs. Most of the small businesses (non-profits or enterprises with very few people) have been able to run the app within the free quota. When exceeding the quota they have been charged a few cents per day on top for the resources consumed. After the price change I received hundreds of support requests / complaints in the last two days because people where running out of quota as the apps have been shut down. Our clients may be willing to pay the additional resources required, but most of them will not be able to pay $9 / month which by far exceeds the costs of our tool. This would increase the total cost from 50€/year to at least 150€/year for even the smallest companies. So what killing our business is not the new quota (we have spent a lot of effort to optimize the resources consumption with good results) it is the minimum fee of $9 / month. Any ideas how to handle this? Thanks, Daniel -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/thg1JWk6R7kJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
