On Tue, Feb 21, 2012 at 6:20 PM, Robert Kluin <[email protected]>wrote:

> So did they get this fixed for you?
>

 Yes, we did get it sorted out.

>
>
>
>
>
>
> On Sun, Feb 19, 2012 at 07:32, DanMux <[email protected]> wrote:
> > Hi Amy.
> >
> > Thanks for your reply, I filled that in as soon as I found it on
> > another thread.
> >
> > Have had no reply, or to our billing email - or the other form.
> >
> > This is very very very painful
> >
> > And such a simple stupid mistake
> >
> > Users are already complaining, we have removed our apps from the
> > Market and iTunes, we look like, and might as well be, complete
> > amateurs.
> >
> > I can't fully express the anger I feel, with myself for making such a
> > simple mistake, but worse that it can NOT be undone!
> >
> > Our action plan in this scenario..... sit around and pray to be
> > bestowed some attention. We cant even copy data to another instance,
> > taking the 30 minutes read only hit, as that too is part of the quota!
> >
> > Pass me the whiskey, and stir in a bottle of pain killers........
> >
> > Yours in sincere anticipation.
> > Dan.
> >
> >
> >
> > On Feb 19, 4:44 am, Amy Unruh <[email protected]> wrote:
> >> Dan,
> >>
> >> Start with this, the form for billing issues:
> http://code.google.com/support/bin/request.py?contact_type=AppEngineB...
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >> On Sun, Feb 19, 2012 at 8:39 AM, DanMux <[email protected]> wrote:
> >> > Google staffers PLEASE help urgently.
> >>
> >> > I accidentally disabled billing on the new app after a hrd migration.
> >>
> >> > I'm about to hit the free quota.
> >>
> >> > I just need the cancellation to stop
> >>
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