Quick update: the time has been pushed back 2 hours to 6PM US/Pacific. See
the latest message here:

https://groups.google.com/forum/?fromgroups#!topic/google-appengine-downtime-notify/CO_x02OF9Ak

--
Ikai Lan
Developer Programs Engineer, Google App Engine
plus.ikailan.com



On Mon, Mar 12, 2012 at 1:59 PM, Ikai Lan (Google) <[email protected]>wrote:

> GAH, it's like no matter how many times I read these things over I always
> make at least one mistake.
>
> And that's why code review is a Good Thing.
>
> --
> Ikai Lan
> Developer Programs Engineer, Google App Engine
> plus.ikailan.com
>
>
>
> On Mon, Mar 12, 2012 at 1:54 PM, Riley Eynon-Lynch <[email protected]>wrote:
>
>> Thanks a lot.  FYI: That post says Wednesday the 19th instead of Monday
>> the 19th.
>>
>> Riley
>>
>>
>> On Mon, Mar 12, 2012 at 3:52 PM, Ikai Lan (Google) <[email protected]>wrote:
>>
>>> Regarding that maintenance period:
>>>
>>>
>>> https://groups.google.com/forum/?fromgroups#!topic/google-appengine-downtime-notify/CO_x02OF9Ak
>>>
>>> It's happening next Monday, March 19th at 4pm US/Pacific (19th March,
>>> 23:00 GMT).
>>>
>>> --
>>> Ikai Lan
>>> Developer Programs Engineer, Google App Engine
>>>  plus.ikailan.com
>>>
>>>
>>>
>>> On Mon, Mar 12, 2012 at 11:52 AM, Ikai Lan (Google) 
>>> <[email protected]>wrote:
>>>
>>>> Hi Riley,
>>>>
>>>> That's a legitimate question, and one that we haven't officially
>>>> answered yet. It's certainly the direction that things have been moving
>>>> simply due to the nature of production management. Given that the SLA
>>>> applies to HRD and not master/slave applications, you are definitely going
>>>> to get a better quality of service migrating to HRD. In fact, I strongly
>>>> advise that you do so.
>>>>
>>>> One challenge that we have when dealing with issues is to decide
>>>> whether we should do emergency maintenance that requires downtime. With any
>>>> production system, it's not always guaranteed that maintenance will result
>>>> in issues being completely resolved, which would be really bad for app
>>>> developers. At what threshold do we determine that a downtime with no
>>>> guarantee of addressing the issues is worthwhile? Global 0.1% error rate?
>>>> 1%? The call is not always clear cut because those errors may not be evenly
>>>> distributed, and the impact may be huge, or it may be small. With
>>>> master/slave applications, we do what we can to address the short term
>>>> symptoms as well as the underlying system issues without impacting serving,
>>>> which is often an order of magnitude more difficult (It kind of reminds me
>>>> of that scene in Indiana Jones where he takes an artifact, swapping it with
>>>> a bag of sand as quickly as possible to try to avoid setting off traps.
>>>> Pillaging of historic artifacts is way easier when it's not dangerous, not
>>>> speaking from personal experience). When your application runs on High
>>>> Replication, the call is easy: there's no downtime required in 99% of
>>>> cases, so we perform the maintenance right away because if it doesn't
>>>> address the issue, there's no serving downtime for users.
>>>>
>>>> If you're not subscribed to downtime-notify, I recommend that you do
>>>> so. Announcements like this will NOT and never will be moving to
>>>> StackOverflow:
>>>>
>>>>
>>>> https://groups.google.com/forum/?fromgroups#!forum/google-appengine-downtime-notify
>>>>
>>>> We may be announcing a maintenance in the very near future that will
>>>> impact the serving of master/slave applications.
>>>>
>>>> --
>>>> Ikai Lan
>>>> Developer Programs Engineer, Google App Engine
>>>> plus.ikailan.com
>>>>
>>>>
>>>>
>>>> On Mon, Mar 12, 2012 at 9:46 AM, Riley <[email protected]> wrote:
>>>>
>>>>> Ikai, it sounds like support for HR apps is being prioritized.  Is
>>>>> that the case? Should we expect that to be the case in the future? Sorry 
>>>>> if
>>>>> that's documented somewhere already~
>>>>>
>>>>> Riley
>>>>>
>>>>>
>>>>> On Monday, March 12, 2012 11:44:59 AM UTC-5, Riley wrote:
>>>>>>
>>>>>> Our appid is activegrade, we use the m/s datastore, and get from 0-10
>>>>>> QPS throughout the day.  Normally we have 1-4 instances running, but 
>>>>>> since
>>>>>> this seems *mostly* related to startup, we dedicated 10 idle resident
>>>>>> instances to run all the time.  This covers us a little, but still, when 
>>>>>> a
>>>>>> user triggers a new instance, they get the 60+ second wait and then an
>>>>>> error. Ugh!  Our costs are relatively minor - about $20 a day now that we
>>>>>> are running these 10 ordinarily unnecessary instances - but this is a big
>>>>>> cost for us, and embarrassing too.
>>>>>>
>>>>>> On Tuesday, March 6, 2012 3:17:37 PM UTC-6, Adam Sherman wrote:
>>>>>>>
>>>>>>> Am I the only one seeing short duration outages? They are being
>>>>>>> reflected at:
>>>>>>>
>>>>>>> http://code.google.com/status/**appengine<http://code.google.com/status/appengine>
>>>>>>>
>>>>>>> But I don't see anyone else complaining anywhere, so it makes me
>>>>>>> worried.
>>>>>>>
>>>>>>> A.
>>>>>>>
>>>>>>>  --
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>>>>>
>>>>
>>>>
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