Thanks a lot.  FYI: That post says Wednesday the 19th instead of Monday the
19th.

Riley

On Mon, Mar 12, 2012 at 3:52 PM, Ikai Lan (Google) <[email protected]>wrote:

> Regarding that maintenance period:
>
>
> https://groups.google.com/forum/?fromgroups#!topic/google-appengine-downtime-notify/CO_x02OF9Ak
>
> It's happening next Monday, March 19th at 4pm US/Pacific (19th March,
> 23:00 GMT).
>
> --
> Ikai Lan
> Developer Programs Engineer, Google App Engine
>  plus.ikailan.com
>
>
>
> On Mon, Mar 12, 2012 at 11:52 AM, Ikai Lan (Google) <[email protected]>wrote:
>
>> Hi Riley,
>>
>> That's a legitimate question, and one that we haven't officially answered
>> yet. It's certainly the direction that things have been moving simply due
>> to the nature of production management. Given that the SLA applies to HRD
>> and not master/slave applications, you are definitely going to get a better
>> quality of service migrating to HRD. In fact, I strongly advise that you do
>> so.
>>
>> One challenge that we have when dealing with issues is to decide whether
>> we should do emergency maintenance that requires downtime. With any
>> production system, it's not always guaranteed that maintenance will result
>> in issues being completely resolved, which would be really bad for app
>> developers. At what threshold do we determine that a downtime with no
>> guarantee of addressing the issues is worthwhile? Global 0.1% error rate?
>> 1%? The call is not always clear cut because those errors may not be evenly
>> distributed, and the impact may be huge, or it may be small. With
>> master/slave applications, we do what we can to address the short term
>> symptoms as well as the underlying system issues without impacting serving,
>> which is often an order of magnitude more difficult (It kind of reminds me
>> of that scene in Indiana Jones where he takes an artifact, swapping it with
>> a bag of sand as quickly as possible to try to avoid setting off traps.
>> Pillaging of historic artifacts is way easier when it's not dangerous, not
>> speaking from personal experience). When your application runs on High
>> Replication, the call is easy: there's no downtime required in 99% of
>> cases, so we perform the maintenance right away because if it doesn't
>> address the issue, there's no serving downtime for users.
>>
>> If you're not subscribed to downtime-notify, I recommend that you do so.
>> Announcements like this will NOT and never will be moving to StackOverflow:
>>
>>
>> https://groups.google.com/forum/?fromgroups#!forum/google-appengine-downtime-notify
>>
>> We may be announcing a maintenance in the very near future that will
>> impact the serving of master/slave applications.
>>
>> --
>> Ikai Lan
>> Developer Programs Engineer, Google App Engine
>> plus.ikailan.com
>>
>>
>>
>> On Mon, Mar 12, 2012 at 9:46 AM, Riley <[email protected]> wrote:
>>
>>> Ikai, it sounds like support for HR apps is being prioritized.  Is that
>>> the case? Should we expect that to be the case in the future? Sorry if
>>> that's documented somewhere already~
>>>
>>> Riley
>>>
>>>
>>> On Monday, March 12, 2012 11:44:59 AM UTC-5, Riley wrote:
>>>>
>>>> Our appid is activegrade, we use the m/s datastore, and get from 0-10
>>>> QPS throughout the day.  Normally we have 1-4 instances running, but since
>>>> this seems *mostly* related to startup, we dedicated 10 idle resident
>>>> instances to run all the time.  This covers us a little, but still, when a
>>>> user triggers a new instance, they get the 60+ second wait and then an
>>>> error. Ugh!  Our costs are relatively minor - about $20 a day now that we
>>>> are running these 10 ordinarily unnecessary instances - but this is a big
>>>> cost for us, and embarrassing too.
>>>>
>>>> On Tuesday, March 6, 2012 3:17:37 PM UTC-6, Adam Sherman wrote:
>>>>>
>>>>> Am I the only one seeing short duration outages? They are being
>>>>> reflected at:
>>>>>
>>>>> http://code.google.com/status/**appengine<http://code.google.com/status/appengine>
>>>>>
>>>>> But I don't see anyone else complaining anywhere, so it makes me
>>>>> worried.
>>>>>
>>>>> A.
>>>>>
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>>
>>
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