They have responded. Look at the last comment in the thread before yours. I'm not trying to defend them by any means, I think the lack of response from google in general is quite disturbing, but Ikai did reply finally saying that they are working on it.
On Thursday, March 15, 2012 1:59:45 PM UTC-4, toonetown wrote: > > Yes - we are still seeing problems too - I think it is ridiculous that we > aren't hearing anything about the issue from Google...how they are planning > on addressing it, etc. > > There are over 15 bugs that are similar to > http://code.google.com/p/googleappengine/issues/detail?id=7133 - all have > been logged in the past 2 weeks, so that tells me that *SOMETHING* is > wrong... > > -Nathan > > On Wednesday, March 14, 2012 9:42:21 AM UTC-6, Mos wrote: >> >> Problem still exists: High latency and a significant number of requests >> fail or result in uncontrolled creation of new instances. >> >> GAE customers complain and complain for days. It seems like many website >> have to accept that the 500-error is an integral feature of the GAE >> run-time. >> Even worse: The broken platform leads to increase usage of instances and >> therefore leads to higher costs for paying customer. >> >> No communication from Google; no feedback on the mailing list; no status >> updates on the issue tracker. >> Instead a always green status: http://code.google.com/status/appengine >> (I think the GAE community needs to develop a crowed sources status page to >> get a picture what's really is going on) >> >> That makes me crazy. I saw many platforms and business support forums >> the last years, but never encountered such an ignorance regarding custom >> complains. >> >> The only official response I saw, was the "Escalated your issue to the >> reliability team" in one of the related issues: >> http://code.google.com/p/googleappengine/issues/detail?id=7133 >> >> So, 'realiability team' what's going on? How is the status? >> >> >> >> On Tue, Mar 13, 2012 at 3:22 PM, Mos <[email protected]> wrote: >> >>> > What is your application id? >>> >>> krisen-talk (www.krisentalk.de) >>> >>> >>> > Feel free to open a production issue >>> >>> There is already an issue from someone else (following this thread a lot >>> of people are affected): >>> >>> http://code.google.com/p/googleappengine/issues/detail?id=7133 >>> >>> Johan, what's going on with GAE the last days? It doesn't feel like a >>> PaaS in production mode. >>> Perhaps Google should reintroduce the Beta status. ;) >>> >>> >>> On Tue, Mar 13, 2012 at 3:10 PM, Johan Euphrosine <[email protected]>wrote: >>> >>>> What is your application id? >>>> >>>> Feel free to open a production issue, if you want to investigate this >>>> offthread: >>>> >>>> http://code.google.com/p/googleappengine/issues/entry?template=Production%20issue >>>> >>>> >>>> On Tue, Mar 13, 2012 at 11:44 AM, Mos <[email protected]> wrote: >>>> >>>>> Same thing the last minutes on our app (HRD, Java, Low-Traffic, one >>>>> instance, no new deployment, simple page just hitting MemCache): >>>>> >>>>> "Request was aborted after waiting too long to attempt to service your >>>>> request." --> User sees 500er >>>>> >>>>> GAE-Team, what is going on the last days? In my opinion the Google >>>>> App Engine is unreliable and looks more like a alpha- or beta- >>>>> cloudenvrionment.... >>>>> >>>>> Please Google share you analysis with us. >>>>> >>>>> Cheers >>>>> Mos >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> 2012/3/13 Sébastien Tromp <[email protected]> >>>>> >>>>>> Hello, >>>>>> >>>>>> Same thing here, since around an hour ago: >>>>>> AppID: fiveorbsgame & fiveorbsgame-test >>>>>> >>>>>> >>>>>> On Tue, Mar 13, 2012 at 9:59 AM, Miroslav Genov <[email protected]>wrote: >>>>>> >>>>>>> I'm encountering the same issue with HR app. The spike got started >>>>>>> in about ~1 hour from now. >>>>>>> >>>>>>> AppID: cmsevobg >>>>>>> Datastore: HR >>>>>>> >>>>>>> On Tuesday, March 13, 2012 10:36:38 AM UTC+2, Richard Watson wrote: >>>>>>>> >>>>>>>> In case you're keeping track of issues thinking it's generally >>>>>>>> cleared up: >>>>>>>> >>>>>>>> I'm on HR and have noticed higher latencies (couple seconds instead >>>>>>>> of e.g. 300ms) lately and sometimes higher error rates (a few instead >>>>>>>> of >>>>>>>> 0-3). Yesterday over about 6 hours I got a ton of 60-second requests >>>>>>>> that >>>>>>>> threw 500's with accompanying messages [1], usually on memcache sets >>>>>>>> hitting a deadline exceeded. Also, over the last couple weeks I've >>>>>>>> been >>>>>>>> running 3 instances permanently despite sometimes shutting them down >>>>>>>> manually. Usually I get by on one just fine with bursts of 2 or 3. >>>>>>>> I've >>>>>>>> noticed that one instance serves the majority of traffic with the >>>>>>>> other two >>>>>>>> serving maybe 50 requests over many hours, so the shutdown isn't >>>>>>>> aggressive >>>>>>>> enough. >>>>>>>> >>>>>>>> "This request caused a new process to be started for your >>>>>>>> application..." >>>>>>>> + >>>>>>>> "A problem was encountered with the process that handled this >>>>>>>> request, causing it to exit" in the same request. >>>>>>>> >>>>>>>> App-id: 2dumo-hr >>>>>>>> >>>>>>> >>>>>>> On Tuesday, March 13, 2012 10:36:38 AM UTC+2, Richard Watson wrote: >>>>>>>> >>>>>>>> In case you're keeping track of issues thinking it's generally >>>>>>>> cleared up: >>>>>>>> >>>>>>>> I'm on HR and have noticed higher latencies (couple seconds instead >>>>>>>> of e.g. 300ms) lately and sometimes higher error rates (a few instead >>>>>>>> of >>>>>>>> 0-3). Yesterday over about 6 hours I got a ton of 60-second requests >>>>>>>> that >>>>>>>> threw 500's with accompanying messages [1], usually on memcache sets >>>>>>>> hitting a deadline exceeded. Also, over the last couple weeks I've >>>>>>>> been >>>>>>>> running 3 instances permanently despite sometimes shutting them down >>>>>>>> manually. Usually I get by on one just fine with bursts of 2 or 3. >>>>>>>> I've >>>>>>>> noticed that one instance serves the majority of traffic with the >>>>>>>> other two >>>>>>>> serving maybe 50 requests over many hours, so the shutdown isn't >>>>>>>> aggressive >>>>>>>> enough. >>>>>>>> >>>>>>>> "This request caused a new process to be started for your >>>>>>>> application..." >>>>>>>> + >>>>>>>> "A problem was encountered with the process that handled this >>>>>>>> request, causing it to exit" in the same request. >>>>>>>> >>>>>>>> App-id: 2dumo-hr >>>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "Google App Engine" group. >>>>>>> To view this discussion on the web visit >>>>>>> https://groups.google.com/d/msg/google-appengine/-/YUHiXXkGPAgJ. >>>>>>> >>>>>>> To post to this group, send email to >>>>>>> [email protected]. >>>>>>> To unsubscribe from this group, send email to >>>>>>> [email protected]. >>>>>>> For more options, visit this group at >>>>>>> http://groups.google.com/group/google-appengine?hl=en. >>>>>>> >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "Google App Engine" group. >>>>>> To post to this group, send email to >>>>>> [email protected]. >>>>>> To unsubscribe from this group, send email to >>>>>> [email protected]. >>>>>> For more options, visit this group at >>>>>> http://groups.google.com/group/google-appengine?hl=en. >>>>>> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "Google App Engine" group. >>>>> To post to this group, send email to [email protected] >>>>> . >>>>> To unsubscribe from this group, send email to >>>>> [email protected]. >>>>> For more options, visit this group at >>>>> http://groups.google.com/group/google-appengine?hl=en. >>>>> >>>> >>>> >>>> >>>> -- >>>> Johan Euphrosine (proppy) >>>> Developer Programs Engineer >>>> Google Developer Relations >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "Google App Engine" group. >>>> To post to this group, send email to [email protected]. >>>> To unsubscribe from this group, send email to >>>> [email protected]. >>>> For more options, visit this group at >>>> http://groups.google.com/group/google-appengine?hl=en. >>>> >>> >>> >> On Thursday, March 15, 2012 1:59:45 PM UTC-4, toonetown wrote: > > Yes - we are still seeing problems too - I think it is ridiculous that we > aren't hearing anything about the issue from Google...how they are planning > on addressing it, etc. > > There are over 15 bugs that are similar to > http://code.google.com/p/googleappengine/issues/detail?id=7133 - all have > been logged in the past 2 weeks, so that tells me that *SOMETHING* is > wrong... > > -Nathan > > On Wednesday, March 14, 2012 9:42:21 AM UTC-6, Mos wrote: >> >> Problem still exists: High latency and a significant number of requests >> fail or result in uncontrolled creation of new instances. >> >> GAE customers complain and complain for days. It seems like many website >> have to accept that the 500-error is an integral feature of the GAE >> run-time. >> Even worse: The broken platform leads to increase usage of instances and >> therefore leads to higher costs for paying customer. >> >> No communication from Google; no feedback on the mailing list; no status >> updates on the issue tracker. >> Instead a always green status: http://code.google.com/status/appengine >> (I think the GAE community needs to develop a crowed sources status page to >> get a picture what's really is going on) >> >> That makes me crazy. I saw many platforms and business support forums >> the last years, but never encountered such an ignorance regarding custom >> complains. >> >> The only official response I saw, was the "Escalated your issue to the >> reliability team" in one of the related issues: >> http://code.google.com/p/googleappengine/issues/detail?id=7133 >> >> So, 'realiability team' what's going on? How is the status? >> >> >> >> On Tue, Mar 13, 2012 at 3:22 PM, Mos <[email protected]> wrote: >> >>> > What is your application id? >>> >>> krisen-talk (www.krisentalk.de) >>> >>> >>> > Feel free to open a production issue >>> >>> There is already an issue from someone else (following this thread a lot >>> of people are affected): >>> >>> http://code.google.com/p/googleappengine/issues/detail?id=7133 >>> >>> Johan, what's going on with GAE the last days? It doesn't feel like a >>> PaaS in production mode. >>> Perhaps Google should reintroduce the Beta status. ;) >>> >>> >>> On Tue, Mar 13, 2012 at 3:10 PM, Johan Euphrosine <[email protected]>wrote: >>> >>>> What is your application id? >>>> >>>> Feel free to open a production issue, if you want to investigate this >>>> offthread: >>>> >>>> http://code.google.com/p/googleappengine/issues/entry?template=Production%20issue >>>> >>>> >>>> On Tue, Mar 13, 2012 at 11:44 AM, Mos <[email protected]> wrote: >>>> >>>>> Same thing the last minutes on our app (HRD, Java, Low-Traffic, one >>>>> instance, no new deployment, simple page just hitting MemCache): >>>>> >>>>> "Request was aborted after waiting too long to attempt to service your >>>>> request." --> User sees 500er >>>>> >>>>> GAE-Team, what is going on the last days? In my opinion the Google >>>>> App Engine is unreliable and looks more like a alpha- or beta- >>>>> cloudenvrionment.... >>>>> >>>>> Please Google share you analysis with us. >>>>> >>>>> Cheers >>>>> Mos >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> 2012/3/13 Sébastien Tromp <[email protected]> >>>>> >>>>>> Hello, >>>>>> >>>>>> Same thing here, since around an hour ago: >>>>>> AppID: fiveorbsgame & fiveorbsgame-test >>>>>> >>>>>> >>>>>> On Tue, Mar 13, 2012 at 9:59 AM, Miroslav Genov <[email protected]>wrote: >>>>>> >>>>>>> I'm encountering the same issue with HR app. The spike got started >>>>>>> in about ~1 hour from now. >>>>>>> >>>>>>> AppID: cmsevobg >>>>>>> Datastore: HR >>>>>>> >>>>>>> On Tuesday, March 13, 2012 10:36:38 AM UTC+2, Richard Watson wrote: >>>>>>>> >>>>>>>> In case you're keeping track of issues thinking it's generally >>>>>>>> cleared up: >>>>>>>> >>>>>>>> I'm on HR and have noticed higher latencies (couple seconds instead >>>>>>>> of e.g. 300ms) lately and sometimes higher error rates (a few instead >>>>>>>> of >>>>>>>> 0-3). Yesterday over about 6 hours I got a ton of 60-second requests >>>>>>>> that >>>>>>>> threw 500's with accompanying messages [1], usually on memcache sets >>>>>>>> hitting a deadline exceeded. Also, over the last couple weeks I've >>>>>>>> been >>>>>>>> running 3 instances permanently despite sometimes shutting them down >>>>>>>> manually. Usually I get by on one just fine with bursts of 2 or 3. >>>>>>>> I've >>>>>>>> noticed that one instance serves the majority of traffic with the >>>>>>>> other two >>>>>>>> serving maybe 50 requests over many hours, so the shutdown isn't >>>>>>>> aggressive >>>>>>>> enough. >>>>>>>> >>>>>>>> "This request caused a new process to be started for your >>>>>>>> application..." >>>>>>>> + >>>>>>>> "A problem was encountered with the process that handled this >>>>>>>> request, causing it to exit" in the same request. >>>>>>>> >>>>>>>> App-id: 2dumo-hr >>>>>>>> >>>>>>> >>>>>>> On Tuesday, March 13, 2012 10:36:38 AM UTC+2, Richard Watson wrote: >>>>>>>> >>>>>>>> In case you're keeping track of issues thinking it's generally >>>>>>>> cleared up: >>>>>>>> >>>>>>>> I'm on HR and have noticed higher latencies (couple seconds instead >>>>>>>> of e.g. 300ms) lately and sometimes higher error rates (a few instead >>>>>>>> of >>>>>>>> 0-3). Yesterday over about 6 hours I got a ton of 60-second requests >>>>>>>> that >>>>>>>> threw 500's with accompanying messages [1], usually on memcache sets >>>>>>>> hitting a deadline exceeded. Also, over the last couple weeks I've >>>>>>>> been >>>>>>>> running 3 instances permanently despite sometimes shutting them down >>>>>>>> manually. Usually I get by on one just fine with bursts of 2 or 3. >>>>>>>> I've >>>>>>>> noticed that one instance serves the majority of traffic with the >>>>>>>> other two >>>>>>>> serving maybe 50 requests over many hours, so the shutdown isn't >>>>>>>> aggressive >>>>>>>> enough. >>>>>>>> >>>>>>>> "This request caused a new process to be started for your >>>>>>>> application..." >>>>>>>> + >>>>>>>> "A problem was encountered with the process that handled this >>>>>>>> request, causing it to exit" in the same request. >>>>>>>> >>>>>>>> App-id: 2dumo-hr >>>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "Google App Engine" group. >>>>>>> To view this discussion on the web visit >>>>>>> https://groups.google.com/d/msg/google-appengine/-/YUHiXXkGPAgJ. >>>>>>> >>>>>>> To post to this group, send email to >>>>>>> [email protected]. >>>>>>> To unsubscribe from this group, send email to >>>>>>> [email protected]. >>>>>>> For more options, visit this group at >>>>>>> http://groups.google.com/group/google-appengine?hl=en. >>>>>>> >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "Google App Engine" group. >>>>>> To post to this group, send email to >>>>>> [email protected]. >>>>>> To unsubscribe from this group, send email to >>>>>> [email protected]. >>>>>> For more options, visit this group at >>>>>> http://groups.google.com/group/google-appengine?hl=en. >>>>>> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "Google App Engine" group. >>>>> To post to this group, send email to [email protected] >>>>> . >>>>> To unsubscribe from this group, send email to >>>>> [email protected]. >>>>> For more options, visit this group at >>>>> http://groups.google.com/group/google-appengine?hl=en. >>>>> >>>> >>>> >>>> >>>> -- >>>> Johan Euphrosine (proppy) >>>> Developer Programs Engineer >>>> Google Developer Relations >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "Google App Engine" group. >>>> To post to this group, send email to [email protected]. >>>> To unsubscribe from this group, send email to >>>> [email protected]. >>>> For more options, visit this group at >>>> http://groups.google.com/group/google-appengine?hl=en. >>>> >>> >>> >> -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/gOLjhLOTLTMJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
