My app is responding 10x slower than usual, and # of instances is up about 5-8x. My daily costs are 10x usual, and I am at risk of exceeding my daily quota.
I am on M/S. Question: a. Do I need to expand my quota to cover these additional charges (shutting down is not an option). b. Will we get refunded for the excess charges? c. My appid is thinkwave3; can it be moved back to a legacy serving platform? Thank you. johnP On Mar 15, 12:48 pm, toonetown <[email protected]> wrote: > That's great! I mis-read that comment before, and thought it had to do > with a billing issue or High-replication datastore. (Mos's question > appeared to be about billing, and the response seemed to indicate something > with the HRD - which we are not using HRD). > > I'm glad that there is actually some work going in to this... > > -Nathan > > > > > > > > On Thursday, March 15, 2012 1:35:27 PM UTC-6, Rick Mangi wrote: > > > They have responded. Look at the last comment in the thread before yours. > > I'm not trying to defend them by any means, I think the lack of response > > from google in general is quite disturbing, but Ikai did reply finally > > saying that they are working on it. > > > On Thursday, March 15, 2012 1:59:45 PM UTC-4, toonetown wrote: > > >> Yes - we are still seeing problems too - I think it is ridiculous that we > >> aren't hearing anything about the issue from Google...how they are planning > >> on addressing it, etc. > > >> There are over 15 bugs that are similar to > >>http://code.google.com/p/googleappengine/issues/detail?id=7133- all > >> have been logged in the past 2 weeks, so that tells me that *SOMETHING* is > >> wrong... > > >> -Nathan > > >> On Wednesday, March 14, 2012 9:42:21 AM UTC-6, Mos wrote: > > >>> Problem still exists: High latency and a significant number of requests > >>> fail or result in uncontrolled creation of new instances. > > >>> GAE customers complain and complain for days. It seems like many > >>> website have to accept that the 500-error is an integral feature of the > >>> GAE > >>> run-time. > >>> Even worse: The broken platform leads to increase usage of instances > >>> and therefore leads to higher costs for paying customer. > > >>> No communication from Google; no feedback on the mailing list; no status > >>> updates on the issue tracker. > >>> Instead a always green status: http://code.google.com/status/appengine > >>> (I think the GAE community needs to develop a crowed sources status page > >>> to > >>> get a picture what's really is going on) > > >>> That makes me crazy. I saw many platforms and business support forums > >>> the last years, but never encountered such an ignorance regarding custom > >>> complains. > > >>> The only official response I saw, was the "Escalated your issue to the > >>> reliability team" in one of the related issues: > >>>http://code.google.com/p/googleappengine/issues/detail?id=7133 > > >>> So, 'realiability team' what's going on? How is the status? > > >>> On Tue, Mar 13, 2012 at 3:22 PM, Mos <[email protected]> wrote: > > >>>> > What is your application id? > > >>>> krisen-talk (www.krisentalk.de) > > >>>> > Feel free to open a production issue > > >>>> There is already an issue from someone else (following this thread a > >>>> lot of people are affected): > > >>>>http://code.google.com/p/googleappengine/issues/detail?id=7133 > > >>>> Johan, what's going on with GAE the last days? It doesn't feel like a > >>>> PaaS in production mode. > >>>> Perhaps Google should reintroduce the Beta status. ;) > > >>>> On Tue, Mar 13, 2012 at 3:10 PM, Johan Euphrosine > >>>> <[email protected]>wrote: > > >>>>> What is your application id? > > >>>>> Feel free to open a production issue, if you want to investigate this > >>>>> offthread: > > >>>>>http://code.google.com/p/googleappengine/issues/entry?template=Produc... > > >>>>> On Tue, Mar 13, 2012 at 11:44 AM, Mos <[email protected]> wrote: > > >>>>>> Same thing the last minutes on our app (HRD, Java, Low-Traffic, one > >>>>>> instance, no new deployment, simple page just hitting MemCache): > > >>>>>> "Request was aborted after waiting too long to attempt to service > >>>>>> your request." --> User sees 500er > > >>>>>> GAE-Team, what is going on the last days? In my opinion the Google > >>>>>> App Engine is unreliable and looks more like a alpha- or beta- > >>>>>> cloudenvrionment.... > > >>>>>> Please Google share you analysis with us. > > >>>>>> Cheers > >>>>>> Mos > > >>>>>> 2012/3/13 Sébastien Tromp <[email protected]> > > >>>>>>> Hello, > > >>>>>>> Same thing here, since around an hour ago: > >>>>>>> AppID: fiveorbsgame & fiveorbsgame-test > > >>>>>>> On Tue, Mar 13, 2012 at 9:59 AM, Miroslav Genov > >>>>>>> <[email protected]>wrote: > > >>>>>>>> I'm encountering the same issue with HR app. The spike got started > >>>>>>>> in about ~1 hour from now. > > >>>>>>>> AppID: cmsevobg > >>>>>>>> Datastore: HR > > >>>>>>>> On Tuesday, March 13, 2012 10:36:38 AM UTC+2, Richard Watson wrote: > > >>>>>>>>> In case you're keeping track of issues thinking it's generally > >>>>>>>>> cleared up: > > >>>>>>>>> I'm on HR and have noticed higher latencies (couple seconds > >>>>>>>>> instead of e.g. 300ms) lately and sometimes higher error rates (a > >>>>>>>>> few > >>>>>>>>> instead of 0-3). Yesterday over about 6 hours I got a ton of > >>>>>>>>> 60-second > >>>>>>>>> requests that threw 500's with accompanying messages [1], usually on > >>>>>>>>> memcache sets hitting a deadline exceeded. Also, over the last > >>>>>>>>> couple > >>>>>>>>> weeks I've been running 3 instances permanently despite sometimes > >>>>>>>>> shutting > >>>>>>>>> them down manually. Usually I get by on one just fine with bursts > >>>>>>>>> of 2 or > >>>>>>>>> 3. I've noticed that one instance serves the majority of traffic > >>>>>>>>> with the > >>>>>>>>> other two serving maybe 50 requests over many hours, so the > >>>>>>>>> shutdown isn't > >>>>>>>>> aggressive enough. > > >>>>>>>>> "This request caused a new process to be started for your > >>>>>>>>> application..." > >>>>>>>>> + > >>>>>>>>> "A problem was encountered with the process that handled this > >>>>>>>>> request, causing it to exit" in the same request. > > >>>>>>>>> App-id: 2dumo-hr > > >>>>>>>> On Tuesday, March 13, 2012 10:36:38 AM UTC+2, Richard Watson wrote: > > >>>>>>>>> In case you're keeping track of issues thinking it's generally > >>>>>>>>> cleared up: > > >>>>>>>>> I'm on HR and have noticed higher latencies (couple seconds > >>>>>>>>> instead of e.g. 300ms) lately and sometimes higher error rates (a > >>>>>>>>> few > >>>>>>>>> instead of 0-3). Yesterday over about 6 hours I got a ton of > >>>>>>>>> 60-second > >>>>>>>>> requests that threw 500's with accompanying messages [1], usually on > >>>>>>>>> memcache sets hitting a deadline exceeded. Also, over the last > >>>>>>>>> couple > >>>>>>>>> weeks I've been running 3 instances permanently despite sometimes > >>>>>>>>> shutting > >>>>>>>>> them down manually. Usually I get by on one just fine with bursts > >>>>>>>>> of 2 or > >>>>>>>>> 3. I've noticed that one instance serves the majority of traffic > >>>>>>>>> with the > >>>>>>>>> other two serving maybe 50 requests over many hours, so the > >>>>>>>>> shutdown isn't > >>>>>>>>> aggressive enough. > > >>>>>>>>> "This request caused a new process to be started for your > >>>>>>>>> application..." > >>>>>>>>> + > >>>>>>>>> "A problem was encountered with the process that handled this > >>>>>>>>> request, causing it to exit" in the same request. > > >>>>>>>>> App-id: 2dumo-hr > > >>>>>>>> -- > >>>>>>>> You received this message because you are subscribed to the Google > >>>>>>>> Groups "Google App Engine" group. > >>>>>>>> To view this discussion on the web visit > >>>>>>>>https://groups.google.com/d/msg/google-appengine/-/YUHiXXkGPAgJ. > > >>>>>>>> To post to this group, send email to > >>>>>>>> [email protected]. > >>>>>>>> To unsubscribe from this group, send email to > >>>>>>>> [email protected]. > >>>>>>>> For more options, visit this group at > >>>>>>>>http://groups.google.com/group/google-appengine?hl=en. > > >>>>>>> -- > >>>>>>> You received this message because you are subscribed to the Google > >>>>>>> Groups "Google App Engine" group. > >>>>>>> To post to this group, send email to > >>>>>>> [email protected]. > >>>>>>> To unsubscribe from this group, send email to > >>>>>>> [email protected]. > >>>>>>> For more options, visit this group at > >>>>>>>http://groups.google.com/group/google-appengine?hl=en. > > >>>>>> -- > >>>>>> You received this message because you are subscribed to the Google > >>>>>> Groups "Google App Engine" group. > >>>>>> To post to this group, send email to > >>>>>> [email protected]. > >>>>>> To unsubscribe from this group, send email to > >>>>>> [email protected]. > >>>>>> For more options, visit this group at > >>>>>>http://groups.google.com/group/google-appengine?hl=en. > > >>>>> -- > >>>>> Johan Euphrosine (proppy) > >>>>> Developer Programs Engineer > >>>>> Google Developer Relations > > >>>>> -- > >>>>> You received this message because you are subscribed to the Google > >>>>> Groups "Google App Engine" group. > >>>>> To post to this group, send email to [email protected] > >>>>> . > >>>>> To unsubscribe from this group, send email to > >>>>> [email protected]. > >>>>> For more options, visit this group at > >>>>>http://groups.google.com/group/google-appengine?hl=en. > > > On Thursday, March 15, 2012 1:59:45 PM UTC-4, toonetown wrote: > > >> Yes - we are still seeing problems too - I think it is ridiculous that we > >> aren't hearing anything about the issue from Google...how they are planning > >> on addressing it, etc. > > >> There are over 15 bugs that are similar to > >>http://code.google.com/p/googleappengine/issues/detail?id=7133- all > >> have been logged in the past 2 weeks, so that tells me that *SOMETHING* is > >> wrong... > > >> -Nathan > > >> On Wednesday, March 14, 2012 9:42:21 AM UTC-6, Mos wrote: > > >>> Problem still exists: High latency and a significant number of requests > >>> fail or result in uncontrolled > > ... > > read more » -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
