Hi Felix, That email address was intended for questions related to the transition into the new pricing model and will be decommissioned soon. As Jeff stated (accurately), we don't staff any product support up to the point where they can respond to every email from every customer, whether or not that is a mistake can certainly be debated but that is in essence the Google policy. It is part of the reason we can offer so many free services. This group is a better place to get answers as other members will sometimes respond and periodically (such as right now) Googlers will respond.
Now that we have answered the meta-question about the question, what was the actual question? Asking it here in the first place would likely have saved you some time although I completely acknowledge we do not do a good job of making that clear. Greg D'Alesandre Senior Product Manager, Google App Engine On Wed, Mar 28, 2012 at 4:41 PM, Felix E. Klee <[email protected]> wrote: > On Wed, Mar 28, 2012 at 5:37 PM, Jeff Schnitzer <[email protected]> > wrote: > > Presumably this is now something you can fix (for GAE, at least) with > > a $500/mo Premier account. > > Why would I want to give 500 USD/month to a company that doesn't deliver > what it promises? > > In fact I have paid for another "Google Premier" service: Apps. Support > was terrible. Don't want the same experience again. > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
