Hi Greg, If you allow me, I have a suggestion. Why don't you guys assign person from GAE team to respond regularly to this group? We need feedback at least of what's going on in case of a problem, ignorance is the worst feedback. After all it's all about people, not software. We need your attention, please +1 us! :)
Best Regards, --alex 28 март 2012, сряда 18:48:33 UTC+3, Greg D'Alesandre написа: > > Hi Felix, > > That email address was intended for questions related to the transition > into the new pricing model and will be decommissioned soon. As Jeff stated > (accurately), we don't staff any product support up to the point where they > can respond to every email from every customer, whether or not that is a > mistake can certainly be debated but that is in essence the Google policy. > It is part of the reason we can offer so many free services. This group > is a better place to get answers as other members will sometimes respond > and periodically (such as right now) Googlers will respond. > > Now that we have answered the meta-question about the question, what was > the actual question? Asking it here in the first place would likely have > saved you some time although I completely acknowledge we do not do a good > job of making that clear. > > Greg D'Alesandre > Senior Product Manager, Google App Engine > > On Wed, Mar 28, 2012 at 4:41 PM, Felix E. Klee <[email protected]> wrote: > >> On Wed, Mar 28, 2012 at 5:37 PM, Jeff Schnitzer <[email protected]> >> wrote: >> > Presumably this is now something you can fix (for GAE, at least) with >> > a $500/mo Premier account. >> >> Why would I want to give 500 USD/month to a company that doesn't deliver >> what it promises? >> >> In fact I have paid for another "Google Premier" service: Apps. Support >> was terrible. Don't want the same experience again. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Google App Engine" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/google-appengine?hl=en. >> >> > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/XFE9o1S1X60J. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
