Thanks for making the billing UX a priority - it's not a Big Feature Item, but it will make a lot of people very happy (or not upset).
Jeff On Thu, Apr 12, 2012 at 3:24 PM, Chris Ramsdale <[email protected]> wrote: > Hey Jeff, > > Thanks for venting, this is a vicious cycle that needs to be fixed. We've > addressed several issues that land people in the 'Free' => 'Activating...' > => 'Free' bucket. These fixes will be rolled out with 1.6.5. > > Next? Look into speeding up Checkout all together. > > -- Chris > > On Fri, Apr 6, 2012 at 12:10 PM, Jeff Schnitzer <[email protected]> wrote: >> >> Seriously, this is ridiculous. >> >> We've been trying to enable billing on our sandbox/demo appid for the >> last two hours. We have a customer waiting for a demo and we can't >> give it. >> >> Please, PLEASE do something about this abomination. I love appengine, >> but the billing system is retarded. It makes the Phone Company look >> high tech. >> >> Every time we enable billing, it says "ok" and status goes to >> Activating Billing. After some random amount of time it goes back to >> Free mode with no error messages. Trying to enable it again emails >> a nastygram: Comments from Google Services: "This inactive >> subscription has been canceled" ...and goes back to Activating >> Billing. Round and round we go. >> >> Appid is voosttest. Yes we've filed a request at the billing form. >> >> Put this in context. I can walk up to a janky ATM in Guatemala, put >> in a card, and get money out of it immediately. I can whip out a >> credit card in nearly any store in the world, buy thousands of dollars >> of merchandise, and walk out with it. And yet the most technically >> sophisticated corporation in the world needs 30+ minutes to process a >> simple sale - when it works at all? I struggle to imagine what could >> make this so complicated. >> >> Jeff >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Google App Engine" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/google-appengine?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
