I've an external monitoring for my GAE app, and it shows that real 
availability (for last 30 days) is 97.296%. 
Or 99.054 for last 365 days.

On Friday, September 27, 2013 8:06:55 AM UTC+7, husayt wrote:
>
> David has a point, these hickups happen way too often for 99.5% SLA. I had 
> quite a few demo presentations like that.
>
> https://developers.google.com/appengine/sla
>
> I shouldn't feel happy just because on that particular week an issue 
> didn't affect appengine.
>
> Often I find out about the issue from our users, that is embarassing. At 
> least alerts should be given in advance, so we can inform our users.
>
> Also lack of customer support, drives me crazy sometimes. One has to rely 
> on connections inside Google, on knowing certain people's emails to address 
> his issues. I have problems I can't get answers for months. 
>
> Thanks.
> Huseyn
>
> On Tuesday, 24 September 2013 23:55:33 UTC+1, Cesium wrote:
>>
>> Sure, unicorns are cute.
>>
>> However, during a demo at a customer site today in Boulder, my site 
>> coughed up errors repeatedly. (Reload, reload, reload, "Oh now it works! 
>> See!" what crap.)
>>
>> The main reason the customer had called my company was that they wanted a 
>> more *reliable* service.
>>
>> GAEJ's recently instability made me look like a total huckster.
>>
>> Thanks App Engine Team!
>>
>> David
>>
>>
>>

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