I am also experience many instances are becoming "zombies". It seems to be a correlated problem to high delays and hickups.
For example: http://cl.ly/image/2s2J16411O1m Please observe the ZOMBIE instance active for 6 hours that only served 22 requests. Then please observe carefully that there's a newer instance created 15 minutes ago that served 332 requests! Facts: - The zombie instance had 22 requests even before the new instance was initiated, so it isn't a traffic spike - I can't make any sense of this. It may make sense for google that is billing me for a zombie instance, but my hope is that it's just a bug. I would really appreciate any help you guys can give. I tried literally everything and can't get help from anyone. I can't believe the appengine team is not aware of this and is unable to give more details about how to handle it. My customer experience suffers a lot with this. Especially for users that open my app when this is happening, they just leave in thousands. My users are unhappy because of this and I need a solution. I don't see google.com having hickups, so why should we? In my opinion this has high priority and is not getting the proper attention. thanks rafa On Sat, Sep 28, 2013 at 5:58 AM, Stefano Ciccarelli <[email protected]>wrote: > I have to agree, sometimes the instances stay up even for 12 hours, > sometimes get rebooted every 20 minutes, even the resident ones, causing > latency spikes. > > I'm thinking to not pay for resident instances anymore, they are totally > useless. > > > > 2013/9/28 Rafael <[email protected]> > >> The hickups happen all the time on my app. Sometimes it happens that over >> 4 times an hour the instances just reboot all together. >> >> It doesn't matter if my app boots in 5 seconds or 20.. even 5 seconds is >> a big hickup for me. Why we pay for expensive resident instances otherwise? >> >> I would appreciate if anyone have hacks around this? >> >> thanks >> rafa >> >> >> >> >> On Sat, Sep 28, 2013 at 2:57 AM, Igor Artamonov <[email protected] >> > wrote: >> >>> I've an external monitoring for my GAE app, and it shows that real >>> availability (for last 30 days) is 97.296%. >>> Or 99.054 for last 365 days. >>> >>> On Friday, September 27, 2013 8:06:55 AM UTC+7, husayt wrote: >>>> >>>> David has a point, these hickups happen way too often for 99.5% SLA. I >>>> had quite a few demo presentations like that. >>>> >>>> https://developers.google.com/**appengine/sla<https://developers.google.com/appengine/sla> >>>> >>>> I shouldn't feel happy just because on that particular week an issue >>>> didn't affect appengine. >>>> >>>> Often I find out about the issue from our users, that is embarassing. >>>> At least alerts should be given in advance, so we can inform our users. >>>> >>>> Also lack of customer support, drives me crazy sometimes. One has to >>>> rely on connections inside Google, on knowing certain people's emails to >>>> address his issues. I have problems I can't get answers for months. >>>> >>>> Thanks. >>>> Huseyn >>>> >>>> On Tuesday, 24 September 2013 23:55:33 UTC+1, Cesium wrote: >>>>> >>>>> Sure, unicorns are cute. >>>>> >>>>> However, during a demo at a customer site today in Boulder, my site >>>>> coughed up errors repeatedly. (Reload, reload, reload, "Oh now it works! >>>>> See!" what crap.) >>>>> >>>>> The main reason the customer had called my company was that they >>>>> wanted a more *reliable* service. >>>>> >>>>> GAEJ's recently instability made me look like a total huckster. >>>>> >>>>> Thanks App Engine Team! >>>>> >>>>> David >>>>> >>>>> >>>>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Google App Engine" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/google-appengine. >>> For more options, visit https://groups.google.com/groups/opt_out. >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Google App Engine" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/google-appengine. >> For more options, visit https://groups.google.com/groups/opt_out. >> > > > > -- > Nel mondo esistono 10 categorie di persone, quelle che capiscono il > binario e quelle che non lo capiscono. > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/google-appengine. > For more options, visit https://groups.google.com/groups/opt_out. > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. 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