Thanks for the updates. Interesting to see how support is handled for the bigger accounts!
On Saturday, January 3, 2015 7:10:21 AM UTC+2, Kaan Soral wrote: > > *One last update* > > I see that the SLA refunds have actually been issued, yet there was no > indication of it before the invoice that I just received now > If there was any email or indication of it, I probably wouldn't spend all > this time infuriated > > It would have been great if I could get those replies from support, for > some reason they stopped replying after one point, might be an internal > support bug, I think those emails should be tracked and at-least > auto-replied / queued > > The aftermath of the issue was bad for me, but not as bad as my worst case > predictions, so all in all, currently my stance is positive > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/d/optout.
