Hi again Rafael, Unfortunately, there is no real way to get in touch shy of a support package and opening a ticket for it. This is far from ideal I know, which is why we suggest SendGrid as a solution because it comes off cheaper and gives a greater quota.
@PK and Anastasios: I will forward your feedback internally, but the best solution to get your voice heard by the proper teams is the issue tracker. While we can definitely forward feedback and try to get traction, numbers talk more than anything when it comes to prioritization. The more FRs with support (stars, in this instance), the more priority will be put on the mail service. We're always happy to improve the platform and its offerings, we just need to prioritize a bit, and the Issue Tracker is the place where this is done the best :). Cheers! On Wednesday, December 9, 2015 at 2:37:30 PM UTC-5, Rafael Darder wrote: > > Hi Patrice, thanks for your reply. Do you know if there's any other > channel I can use to reach that team? The "bronze" support options are a > little scarce. > I'm just focused on getting this issue out of my way, so I may end up > using sendgrid or some other solution, thanks for the info. Honestly, what > doesn't seem right is the fact that the outgoing email quota is _so_ low > compared to all the other quotas, together with the fact that sengrid is a > promoted 3rd party solution. > Thanks > > > On Wed, Dec 9, 2015 at 3:54 PM, Patrice (Cloud Platform Support) < > [email protected]> wrote: > >> Hi Rafael, >> >> Unfortunately, there's not much to be done here on this front. The quota >> increase for email is indeed handled by another team, so it can take a >> while. >> >> If you're in a hurry, I would suggest switching over to SendGrid. This >> will give you more quota, better rates if you send a lot of emails, and it >> hooks into App Engine easily :). >> >> Cheers! >> >> On Wednesday, December 9, 2015 at 9:56:03 AM UTC-5, Rafael Darder wrote: >>> >>> Hi, >>> I requested an email quota increase two days ago, which is pending >>> approval. From what I've read in this forum, it may take weeks. >>> The project has billing enabled, but falls within the free tier. I just >>> tried the same request on another billing enabled project and it got >>> approved instantly. The only difference is that this other project exceeds >>> the free tier. I suspect is has something to do. >>> Is there anything I can do make the approval happen today? >>> Thanks >>> Rafael >>> >> -- >> You received this message because you are subscribed to a topic in the >> Google Groups "Google App Engine" group. >> To unsubscribe from this topic, visit >> https://groups.google.com/d/topic/google-appengine/z-sFDDke2MU/unsubscribe >> . >> To unsubscribe from this group and all its topics, send an email to >> [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/google-appengine. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/google-appengine/3d86cc6d-b83d-4746-900b-a5e7505dc746%40googlegroups.com >> >> <https://groups.google.com/d/msgid/google-appengine/3d86cc6d-b83d-4746-900b-a5e7505dc746%40googlegroups.com?utm_medium=email&utm_source=footer> >> . >> >> For more options, visit https://groups.google.com/d/optout. >> > > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/google-appengine. To view this discussion on the web visit https://groups.google.com/d/msgid/google-appengine/76322c17-5fa1-4bac-992b-ba86f51a2f7f%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
