ATTENTION Google. You have somehow broken Google Spreadsheets in numerous ways and we need to know when it will be fixed. We have presentations for customers that are now not able to be provided because of the graph issue (and I am sure more). The functionality worked fine a week + ago and no longer does. When are you fixing???????
Please respond that you even see this message as we have no idea if we are being heard. The thread has all the details. Please help1!! On Jul 28, 2019, at 7:04 AM, Mike Higgins <[email protected]> wrote: Hi Mike, Thank you for contacting Google Support. I understand that you are having issues with Google Sheets. You can quickly calculate the sum, average, and count in Google Sheets. See the sum & average <https://support.google.com/docs/answer/66032?hl=en> I hope this information helps. Feel free to reply to this email to get back in touch with me.We are available 24/7 to assist you. Thanks, Jon The Google One team Google One Android app <https://play.google.com/store/apps/details?id=com.google.android.apps.subscriptions.red> | one.google.com <https://one.google.com/> | Google One Help Center <https://support.google.com/googleone> © Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 Mike Higgins <[email protected] <mailto:[email protected]>> 9:57 AM (4 minutes ago) to googleone-support Google Support's (GS) continued attempts to mollify its customers by providing "how to" links instead of addressing the customers' specific complaints that GOOGLE SHEETS NO LONGER WORKS only serves to further aggravate said customers. The fact that the GS members I have spoken to do not even have a Sheets program to work with so they can see for themselves the MANY malfunctions that the Sheets program is now saddled with - nor do they apparently have any experience with Google Sheets at all - is absolutely infuriating. It is painfully obvious that GS is nothing more than a hand-holding operation that lacks any expertise or knowledge to understand program malfunctions, or any power to get them repaired. It is just as obvious that Google has not only no intention of making this MAJOR MALFUNCTION a priority, they won't even admit the problem exists - despite countless forum members' posts describing the exact same issues. It's ironic that it's the GS experience, not the Sheets problem, that has tainted everything Google for me. I'm thinking nothing Google is the way to go. One thing's for sure, GS is a complete FAIL. Sincerely! On Fri, Jul 26, 2019 at 1:38 PM Diane Berthold <[email protected] <mailto:[email protected]>> wrote: Let me know if you have any success with that. I have multiple google accounts that I'm toggling between on multiple devices, and some of the google accounts are shared with people around the world. It would take a concerted effort to make sure everyone is out at the same time. Gratefully, Diane Berthold Director of Monitoring Power Selling Pros Office: 801-253-1004 Ext: 230 <tel:(801)%20253-1004> Website: https://getpowercertified.com/ <https://getpowercertified.com/> Facebook: https://www.facebook.com/powersellingpros/ <https://www.facebook.com/getpowercoaching/> On Fri, Jul 26, 2019 2:55 PM, Mike Higgins [email protected] <mailto:[email protected]> wrote: Yeah, you're preaching to the choir now. One thing that Google help had me do was sign out of Google to see if that would work - which it didn't, but after thinking about it I realized I didn't sign out of Google on all my devices. I wonder if that would make a difference. I was going to try and do that tonight. On Fri, Jul 26, 2019, 10:28 AM Diane Berthold <[email protected] <mailto:[email protected]>> wrote: Nope, I can run sums across sheets either. To transition this all into Excel is going to be so tedious. Ugh. I am not a fan of Google right now. Gratefully, Diane Berthold Director of Monitoring Power Selling Pros Office: 801-253-1004 Ext: 230 <tel:(801)%20253-1004> Website: https://getpowercertified.com/ <https://getpowercertified.com/> Facebook: https://www.facebook.com/powersellingpros/ <https://www.facebook.com/getpowercoaching/> On Thu, Jul 25, 2019 10:25 PM, Mike Higgins [email protected] <mailto:[email protected]> wrote: I think I just searched for Google Sheets help and they give you the option of speaking with someone - you click on that and then they call you. I certainly share your frustration though I'm sure in your case it's double since you have a presentation. By the way, are you able to "sum across sheets" - the value of a cell from one sheet appearing in the cell of another sheet: =sheet name!cell name ? I lost that functionality as well. On Thu, Jul 25, 2019, 6:15 PM Diane Berthold <[email protected] <mailto:[email protected]>> wrote: Hey Mike, got a # for them handy? This is driving me crazy and I have multiple presentations due! On Wednesday, July 24, 2019 at 10:36:26 AM UTC-6, Mike Higgins wrote: I spoke with Google support on the phone this morning, and after running me through several different steps was never able to resolve the problem. She told me to wait a few days to see if the problem corrected itself. If not, I'm supposed to email her back. Recommend everyone else who is experiencing these problems to do the same so Google can get on this and fix it. I'm not real confident that it is going to fix itself. On Wed, Jul 24, 2019, 12:33 PM Junior Mendoza <[email protected] <>> wrote: Same! It has shown one color in the edit pane, but the graph is an entirely different color. On Monday, July 22, 2019 at 8:21:52 PM UTC-4, LFer wrote: Hello, I want to report that google charts are not working well. 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