Good day, > For components as large as Firefox, I unfortunately cannot read each issue > report before deciding to use it. There are apparently 7350 open "bugs" > reported against Firefox (which excludes some components). Does that mean > there are 7350 reported Firefox-specific issues which persist, or 5 times > more, since most persisting issues are marked as resolved?
1) Mozilla closes bugs which it considers invalid (the issue does not exist). 2) Mozilla closes bugs whose maintenance burden is considered unacceptable compared to the defects the bug itself imposes. Mozilla's bug tracker is not for tracking all Firefox issues which exist on the planet. It is only for tracking work which Mozilla is ready to maintain after the volunteer does it and (if we're unlucky) disappears. - For example, bug 805073 means a need to maintain documentation, workingness of the feature, licence list, reviewers effort to verify the licence, and having someone around who wants to fix new bugs related to this feature. This is a lot of effort and Mozilla is not obligated to undertake it. - For example, the GNU IceCat project does some Firefox-related work to cut out proprietary features. While this work is Firefox-related, it is not tracked in Mozilla's bug tracker, because Mozilla has no interest in working on these issues itself. An exception is when IceCat folks would like to request a new Firefox feature to make their fork easier to maintain, or unless they discover a Firefox bug which nobody else reported yet. Luckily, Mozilla tries to prioritize issues which look valid and important, and its judgment is usually reasonable. Luckily, Mozilla allows anyone can comment and vote on bugs to demonstrate logical points and number of users concerned by the bug. This is usually achieved by being articulative and by other users bumping into the bug and commenting or voting on it. 3) Mozilla closes bugs in which someone requires Mozilla to change how it works, which Mozilla does not want to do. It is free to work the way it sees fit. > Do half of those who cared enough about quality to report issues get their > account disabled and stop reporting? Or are these cases exceptional? Mozilla tries to make these cases exceptional. It tries to only disable accounts as a last resort. We need to adapt to how Mozilla behaves, or use a fork. Svetlana _______________________________________________ governance mailing list [email protected] https://lists.mozilla.org/listinfo/governance
