In our practice, the practice manager checks that another GP agrees to
check the inbox of the away GP. Generally this is not onerous and after
the first few days there is very minimal traffic apart from copies of
tests ordered by specialists that need no followup.
I think the human systems approach is probably better than adding
complexity to the computer stuff.
Oliver wrote:
Dear colleagues,
I am interested to know how other practices make sure that somebody
checks the clinical inbox and the emails of any doctor or other clinical
staff member who is away, in case there are any urgent and/or important
messages about patients that need to be acted upon.
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