A number of people have spoken to me about how  getting outputs from clinical 
information systems would improve the willingness/enthusiasm for GPs to use 
computers more. Our own work focuses on the description of an information 
system primarily based on the required analytics and not so much on the 
perceived inputs.
Who believes that motivation to use computers would be improved if the 
analytics available were more comprehensive?

jon patrick  
    Date:       Tue, 11 Jul 2006 12:52:21 +1000
    From:       Greg Twyford <[EMAIL PROTECTED]>

    Michael Tooth wrote:
    > I wonder how much of this comes down to Professional pride.  It
    > surprises me the rubbish that people will send out; the excuse is often
    > that there is "not enough time" or "I didn't know how to change it."
    > 
    > If your carpenter couldn't sharpen his tools, or couldn't saw in a
    > straight line, you would question his ability.  Computerised EHR is the
    > professional tool of the doctor.
    > 
    > It all smacks of lazziness and poor professionalism to me.
    
    Michael,
    
    I think there is a wide spectrum operating here. It's also not entirely 
    helpful to target the individual GP as being the problem in total.
    
    Some older GPs have been challenged by having to use computers and are 
    still highly ambivalent. Some feel inadequate in their skills and do 
    double work, by which I mean they still keep paper notes as well, which 
    has obvious problems. Some are very skilled and diligent and see they 
    are more productive. Some make my skin crawl.
    
    But I think the professional organisations and things like the GP 
    accreditation process are also avoiding confronting lots of the hard 
    issues of where the profession is on this stuff. The college's third 
    edition standards will form the basis for future accreditation surveys. 
    But how many surveyors will have the IT qualifications necessary to do a 
    proper survey under these standards? As a person who spent 3 and a half 
    years getting a tertiary IT qualification on top of my professional 
    qualification I'd be unhappy if a weekend workshop was all that was seen 
    to be needed.
    
    No real evaluation of this mass change in GP work practices was built 
    into the whole thing, and seven years has gone by with only limited 
    evaluation. Similarly, the standards arena has moved on very slowly.
    
    Mr Abbott has belatedly referred to some Sydney Uni research pointing to 
    limited skills and referring to paperweights on desks, which was by and 
    large, an overstatement. ACT Division did research in 2002 that blew the 
    whistle on the poor standards of practice IM security, which has led to 
    some improvements.
    
    Against this the expectations re breadth of use and skills expected, as 
    well as the range of functionality pushed for adoption, continue to grow 
    apace, without much in the way to help GPs keep up, or much recognition 
    of the real costs, both financial and human that are required to reach a 
    high overall standard. Yep, a case for accreditation of GPs use, but 
    with suitably qualified surveyors, which would be another cost.
    
    Similarly, the ADGP's data extraction framework, which will determine if 
    Divisions can meet the targets of their new reporting framework, and 
    hence survive or not, looks like it will rely on unqualified staff at 
    Division level, who may be expected to be installing software on 
    practice PCs, despite the very significant risk-management issues 
    involved for Divisions and GPs.
    
    Watch this space, it will be interesting.
    
    Greg
    -- 
    Greg Twyford
    Information Management & Technology Program Officer
    Canterbury Division of General Practice
    E-mail: [EMAIL PROTECTED]
    Ph.: 02 9787 9033
    Fax: 02 9787 9200
    
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