Greg, your last paragraph is spot on.    I am increasingly worried re the
"blind" implementation attempts and waste of money being expended in
divisions in this manner.      "data extraction tools" being installed by
division IT people (of minimal qualifications and experience in many cases)
and Doctors having no idea what the thing is or how to use it.    "Don't
worry    we are here to help you....."

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Greg Twyford
Sent: Tuesday, 11 July 2006 12:52 PM
To: [EMAIL PROTECTED]; General Practice Computing Group Talk
Subject: Re: [GPCG_TALK] Should clinical software be regulated?

Michael Tooth wrote:
> I wonder how much of this comes down to Professional pride.  It
> surprises me the rubbish that people will send out; the excuse is often
> that there is "not enough time" or "I didn't know how to change it."
> 
> If your carpenter couldn't sharpen his tools, or couldn't saw in a
> straight line, you would question his ability.  Computerised EHR is the
> professional tool of the doctor.
> 
> It all smacks of lazziness and poor professionalism to me.

Michael,

I think there is a wide spectrum operating here. It's also not entirely 
helpful to target the individual GP as being the problem in total.

Some older GPs have been challenged by having to use computers and are 
still highly ambivalent. Some feel inadequate in their skills and do 
double work, by which I mean they still keep paper notes as well, which 
has obvious problems. Some are very skilled and diligent and see they 
are more productive. Some make my skin crawl.

But I think the professional organisations and things like the GP 
accreditation process are also avoiding confronting lots of the hard 
issues of where the profession is on this stuff. The college's third 
edition standards will form the basis for future accreditation surveys. 
But how many surveyors will have the IT qualifications necessary to do a 
proper survey under these standards? As a person who spent 3 and a half 
years getting a tertiary IT qualification on top of my professional 
qualification I'd be unhappy if a weekend workshop was all that was seen 
to be needed.

No real evaluation of this mass change in GP work practices was built 
into the whole thing, and seven years has gone by with only limited 
evaluation. Similarly, the standards arena has moved on very slowly.

Mr Abbott has belatedly referred to some Sydney Uni research pointing to 
limited skills and referring to paperweights on desks, which was by and 
large, an overstatement. ACT Division did research in 2002 that blew the 
whistle on the poor standards of practice IM security, which has led to 
some improvements.

Against this the expectations re breadth of use and skills expected, as 
well as the range of functionality pushed for adoption, continue to grow 
apace, without much in the way to help GPs keep up, or much recognition 
of the real costs, both financial and human that are required to reach a 
high overall standard. Yep, a case for accreditation of GPs use, but 
with suitably qualified surveyors, which would be another cost.

Similarly, the ADGP's data extraction framework, which will determine if 
Divisions can meet the targets of their new reporting framework, and 
hence survive or not, looks like it will rely on unqualified staff at 
Division level, who may be expected to be installing software on 
practice PCs, despite the very significant risk-management issues 
involved for Divisions and GPs.

Watch this space, it will be interesting.

Greg
-- 
Greg Twyford
Information Management & Technology Program Officer
Canterbury Division of General Practice
E-mail: [EMAIL PROTECTED]
Ph.: 02 9787 9033
Fax: 02 9787 9200

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