We had a very similar experience and are still not officially accredited
despite fulfilling our obligations as outlined by the accreditors. My
complaint was to the company, but it has been pretty much ignored. I
reckon it may be necessary to complain at a much higher level (HIC,
Abbott whatever) and even that will make bugger-all difference unless
some thousands join us. G
john hilton wrote:
As we are in the final stages of clearing up this year's accreditation I am
looking for the best place to publically complain about one accreditation
company.
Deciding between the board of the company it'self, The RACGP, the fundholders,
the medical popular journals or just to weep into my own beer.
This company is inefficient and officious. Their feedback has been
inconsistent and conflicting. The mistakes of the accreditors have resulted
in most of our problems, but it is always up to us to prove what the truth is
each time. Their concepts of applying the standards and dealing with conflict
are illogical. All this, and they still delight in publishing glib,
superficial and misleading magazines and urging practice staff to somehow
recommend them!
Unfortunately, the concept of eschewing accreditation/PIP and charging the
patients more simply shifts the costs to the patients.
jh
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