john dooley wrote:

Great. Good to see the quality of the pathology doesn't get a mention as a reason to stay with a provider.

I took it as a given that I would not be willing to use any pathology practice that I felt or suspected was not providing a quality service.

> Also to be fair, many of the other practices out there are using their own in house developed IT delivery suites rather than the open source argus product. Do you expect them to throw that investment away (after many thousands of dollars invested?

Yes. The maintenance and ongoing development of each pathology practice's own in-house downloading system, and maintaining the client software at the GP end, is continuing to cost each pathology practice money that it could save by using Argus and helping to spread the cost of maintenance, further development and support of the messaging system over a greater number of users and reduce the cost per user (users including all senders and receivers - pathologists, radiologists, GPs, specialists, allied health professionals, hospitals, nursing homes, pharmacists, etc.).

In fact in that setting argus may end up costing a provider more money (to migrate and support the server side which is not afaik free).

I accept that there will be some short term costs in them installing Argus server software under the current pricing.

Sonics image you are casting as an altruistic force majeur benefiting the people is questionable. Might it have been a strategic move to prevent any one player from jamming itself into the middleman spot, locking up the countries messaging and charging everyone lots of money as has happened in some other countries?

Absolutely.

Perhaps it relates to a desire to have electronic requesting (and cut down data entry) see the mainstream light.

Why not?  Good idea.

Oh and before I go, can you enlighten us on how Sonic has been rallying the troops to support Argus - I for one have never heard a breath of official air from the Sonic camp to get behind argus though I have been out of the loop a little?

I understand that Sonic has feared that if it publically promoted Argus and told everybody that it was funding ArgusConnect, GPs and others would perceive Argus as nothing more than a front for Sonic and that using Argus could or would somehow lock users in to using only Sonic for their pathology. I understand that many or most other pathology practices and imaging practices had expressed interest in contributing to funding Argus, because they can see the savings for themselves in using it, but have not produced the money. I don't know why they haven't. I suggest that each of us could ask those other pathology and imaging practices why they have not helped to fund Argus.

And can you help me with an idea of what costs Pathology incurs to use Argus? Last I looked it was minimum $4k to consider it (for a single Dr pathology practice). I guess Sonic's costs would be a lot more but that level for 1 specialist is still a fair chunk of cash.

I don't know the exact costs for each pathology practice to change to Argus. There are some prices on the ArgusConnect Website, but I suggest that you ask Ross Davey.

I am appalled at our government's refusal to fund Argus as part of the essential infrastructure of the health system in Australia. The government did provide some support early on and many approaches have been made to government since then. I have written to the AMA, the RACGP and ADGP urging them to lobby government to fund Argus and ArgusConnect.

In the absence of government funding, ArgusConnect has been forced to support itself by charging fees to at least some categories of users. I think that the strategy has been to charge fees to those who can most clearly see the business benefits to themselves. To date, this has been the pathology and imaging practices that have been paying commercial providers of messaging to deliver their results. I understand that changing to Argus and paying Argus' fees (which I believe are once-only licence fees and some ongoing support fees, but no fees to actually send messages) would save the pathology and imaging practices significant amounts compared to what they are currently paying to the commercial providers of messaging systems.

Dont get me wrong here. Ive always been a proponent of interoperability and standards for clinical messaging and support any system thats prepared to interoperate. Also I heartily commend the Argus team for their open source stance. I'll look at any open and interoperable solution. For years Ive wanted to be able to have everyone interconnect and have only 1 client at the GP end.

But its really about interoperating between people's systems of choice isnt it? Not about "shifting everyone to one platform"

Can you convince me to pay money to argus to support them even though I dont send with them and run a totally different system but can still deliver to an argus client?

If you can deliver to an Argus client, it is still in your interest that GPs use Argus, because it relieves you of the need to write your own client downloading software, install it in every practice that uses your lab, and maintain all those client installations. You could consider donating a small amount to ArgusConnect for every GP practice that installs Argus so that you can send your results to them via Argus.

>
> Did you ask the IMVS if they can deliver results to your argus client
> by chance?

Only for the last couple of years.

>  How did they respond?

I understand that they like the Argus concept and software, and are interested because it would save them writing and maintaining their own downloading software. I understand that they have been waiting to see more demand from GPs for them to use Argus. This week I expressed my demand in what I believe is the most effective way possible, judging by the reaction that I got from IMVS when I told them what I had done and why.

>  Would you have changed if they could deliver to your argus install?

No.

> Did you install argus yourself?
>
Mostly, and with some telephone help from ArgusConnect.

Its free interoperability you want really isnt it? That way you can choose your favorite client (clearly Argus) and I can choose my favourite sending software and we can all live happily ever after...

Ah, bliss, as Horst would say.

Go for Argus if thats your flavour. But ask your current provider if they can deliver to an Argus site. Support interoperability!!! Ultimately thats what we need.

I agree that we should support interoperability.

I also believe that if we have a choice of using an open source, not-for-profit, messaging system developed in Australia that charges no fees to send messages, or a closed-source, proprietary commercial system which has to generate profits for its owners, we need to find something seriously lacking in the former before we start paying money to use the latter.

--
Oliver Frank, general practitioner
255 North East Road, Hampstead Gardens, South Australia 5086
Phone 08 8261 1355   Fax 08 8266 5149  Mobile 0407 181 683
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