Sorry didnt mean to start a flame war :)

Just that I think we will have to have a complete suite of software to be a credible alternative to current offerings - I am trying to add my little bit of input to the process as I cant do much coding (as yet?)

If you look at the classical "waterfall" software design process it is broadly

Planning -> analysis ->design -> implementation -> maintenance
We are probably using a more "agile" methodology which will go into a Design -> implement -> test -> design cycle after a short initial planning/analysis process.

Among other things planning includes feasibility (technical/financial etc)

It seems like we have decided the process is technically feasible due to the advances in OSS and in particular the advantages of RoR and a web framework over conventional architecture. We have sort of glossed over the financial/sustainability issues - she'll be right. Horst probably has as good an idea as anyone on these and he seems convinced.

Analysis consists of gathering requirements for the process depending on current workflow. I sat behind our receptionist as she did a billing - there are probably several(many?) other processes that need to be captured. I suspect the requirements for a private account would be much the same, except that instead of generating a M/C voucher, a receipt or account would be generated, depending on whether the patient paid at the time (perhaps the dialog should include a button to another dialog to allow receipting?)

Are there any other data that need to be captured in this process?

R
ash wrote:

Ian Haywood wrote:

Ok, so private-billing is good. Fine. Now would one of you silvertails mind describing how the process actually works? What does the patient sign? when? I take it you don't print the invoice yourselves in your office, how do you communicate to the receptionist what items to put on the invoice?



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