Wondering if anyone is interested in going on record in one of my
forthcoming article on the use of SMS for patient reminders?

This topic was discussed 24-27/11/06 on this list, and the interesting
points raised (to me) were:

1. There doesn't seem to be any specific fields in any clinical application
to indicate consent for SMS communication has been given by the patient.

2. If the mobile number is recorded incorrectly in the database, a third
party may receive the communication.

3. 1-way SMS has limited usefulness due to a lack of an acknowledgment,
however may be better than nothing depending on no-show rates. (Audited
2-way SMS with automated acknowledgements exist now coincidently).

4. To a lesser extent perhaps, the telephone and other traditional
communication methods suffers from the same limitations given that 3rd party
interception can occur.

I'll be making these points in the article anyway, but think they will be
better received by your colleagues if these views are supported by a GP or
Division IT person. If you feel strongly about any of the above, I'd
appreciate hearing from you.

Thanks,
Simon


-- 
Simon James
Publisher
Pulse IT

M: 0402 149 859
F: 02 9475 0029
E: [EMAIL PROTECTED]
W: http://www.pulsemagazine.com.au

PO Box 52
Coogee NSW 2034


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